

Trinergy Health and Fitness
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I signed up for a contract at Trinergy early 2023. I subsequently left the gym a year later and sent a cancellation request, as well as for them to provide any penalty fees. I received nothing. I called multiple times and still got no feedback. All the while I was still being debited the monthly membership fee. A few months later I stopped the payment with my bank as I had not used the gym in months and was still paying for it. I then received a call and an email for cancellation fees which I declined to pay as I cancelled and already paid many months worth of an unused membership. I have now been called by debt collectors and they are threatening to blacklist me on ITC as Trinergy has handed me over for non-payment on my account. I am being punished for the unprofessional behaviour and uselessness of Trinergy themselves. This is unacceptable and I will fight this.
1 reviews | Active since Jan 2020
I signed up for a contract at Trinergy early 2023. I subsequently left the gym a year later and sent a cancellation request, as well as for them to provide any penalty fees. I received nothing. I called multiple times and still got no feedback. All the while I was still being debited the monthly membership fee. A few months later I stopped the payment with my bank as I had not used the gym in months and was still paying for it. I then received a call and an email for cancellation fees which I declined to pay as I cancelled and already paid many months worth of an unused membership. I have now been called by debt collectors and they are threatening to blacklist me on ITC as Trinergy has handed me over for non-payment on my account. I am being punished for the unprofessional behaviour and uselessness of Trinergy themselves. This is unacceptable and I will fight this.
1 reviews | Active since Jan 2020
I joined the gym last Friday, my first session was yesterday (on Monday). Upon arriving at the gym around 4pm there was an Asian lady with her husband and they were enquiring about some discount, the lady at the reception was so rude to I actually felt bad for them, that an adult person could speak like that to another adult, little did I know that my turn was coming. I asked her about something I was told that the gym facility provides, the rude lady just said to me "no we don't do that her" I then told her that 2 of her colleagues actually told me about it, then she said to me stand aside you're blocking the qué, without assisting me. I found that to be rude and condescending, we're not children, we're not gyming for free we're paying to use that facility. I hope the management will follow up on this incident so I can provide them with details of what happened.
1 reviews | Active since Jan 2020
I joined the gym last Friday, my first session was yesterday (on Monday). Upon arriving at the gym around 4pm there was an Asian lady with her husband and they were enquiring about some discount, the lady at the reception was so rude to I actually felt bad for them, that an adult person could speak like that to another adult, little did I know that my turn was coming. I asked her about something I was told that the gym facility provides, the rude lady just said to me "no we don't do that her" I then told her that 2 of her colleagues actually told me about it, then she said to me stand aside you're blocking the qué, without assisting me. I found that to be rude and condescending, we're not children, we're not gyming for free we're paying to use that facility. I hope the management will follow up on this incident so I can provide them with details of what happened.
1 reviews | Active since Jan 2020
Do not support. Bad environment. Once you cancel your contract they will treat you like a sweaty towel. While you try and figure out, how to cancel your contract if they refuse to correspond with you. Really bad guys, do not try this for yourself I learned the lesson for you.
1 reviews | Active since Jan 2020
Do not support. Bad environment. Once you cancel your contract they will treat you like a sweaty towel. While you try and figure out, how to cancel your contract if they refuse to correspond with you. Really bad guys, do not try this for yourself I learned the lesson for you.
Hellopeter has tracked Trinergy Health and Fitness across 4 reviews. Trinergy Health and Fitness hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Trinergy Health and Fitness? Write a review to help others decide.