Money laundering

Hi my name is Yanela Mputa I have an issue with the accounts department of Trinity House College, Heritage hill. I have two children in this school, one is in grade 2 this year and has been in this school since grad R, the other is in grade 00 and only started attending school there this year.

We requested pro forma invoices via email on the 12th of January from the school, so we can pay the school fees for both children for the entire year. After numerous telephonic requests prior to this date, we were given incorrect amounts as they were reflected on one of these pro forma invoices after we sent this email request stated above. We paid these amounts, as they were reflected on the pro forma invoices and even sent an email to verify if the amounts paid were indeed correct. This was confirmed on the 18th of January by a response from Leona Carmel Niemack who is the "Accounts Receivable Controller" at the school.

On the 25th however, we received statements saying that we still owe the school around twenty thousand rands. I called in to enquire about this and I was told , by Leona Niemack that an error was made in the pro forma invoice even though she confirmed that the amounts paid were in order. We, as the parents, now have to be accountable for that error as we have to settle the balance due! I find this very unfair, as we have since used that money after we received "confirmation" that our payments were in order, this is tantamount to bullying and devaluation of us as paying clients to the school, everyone makes mistakes but we can't hold other people accountable for our errors, why are we being held accountable for the school's error, why should we have to pay for their invoice error!!?