Horrible experience

1 star is too high for this company. Bunch of scamming arrogant people. Absolutely disgraceful service from disgraceful people. to make the sale they are helpful, aftersales is useless. I bought a car last week, car gave problems on Monday, called them and i have been given the main mechanic number. went there Wednesday, have been without a car till yesterday after i had to feel like convicting them to assist me with the problem. I purchased a warranty on the vehicle, not that it's any use, they sent a claim on this warranty for a solenoid which is apparently an "electrical, issue". called the bank and tried to cancel the deal as I feel I had the car for 7 days which 2 of those days were not able to drive due to this issue. in contact with the mechanic so the one owner of the brother's response on the mechanics phone with an attitude that I will never forget. absolutely the worst arrogant thing. challenges me out of his own will and state "if you want to bring in the ombudsman you are welcome, we have backing" after some vibes and attitudes i have the car back. I asked for my staff card to be sent to me as i asked to deliver it and it never happened. now i have not been paid for the entire time the car was with them due to not having this card. they simply do not care. i suggest you don't buy a car here, scroll past on Autotrader. bunch of misfits trying to make something of themselves by being arrogant and skelm! upon collection of the car yesterday I as a client had to make a plan, with my own people to collect it because they said its month end and they are only 2 mechanics working, well those sounds like your problem, not mine! will this arrogant man tell my people they only take cash... hahah i wonder why wink wink... insisted my people go withdraw the cash for the repair which i feel should have been covered by them in the first place, after this when they got the money the one guy called Pieter advised he wants the notes to be turned all in a certain position.

i will be sure to call my warranty Monday I'm pretty sure they will claim from that and also make you pay

I will never in my entire life do business with these people. so, scroll past. the one owner Pieter does not have any idea how to treat clients. "Take me to the ombudsman, let's take on each other if you would like to"

won't be long before you close your doors with that attitude and your horrible customer service.

The best is that you purchase a car and a week later they want to claim from the warranty, and they can't tell me oh it's a sudden issue. an issue like what i had doesn't just appear suddenly.