Incompetent Edna Nyovane, money looters, ridiculous company

Edna Nyovane is an incompetent administrator she can't even do their admin properly all they do is send threats. It's been 2 weeks since I have asked for the bill statement and no one is even responding. They charge us extra charges they can't even explain what they are for. We are been charged for sms's on an electric bill, what are sms's for, not even once have we received any sms from them, sms's for what. This TripleM company is ripping people off and needs to be reported to the ncb. Get back to me with explanations or I'm taking this further. We are already staying at a crambed Erands court, now we also have to deal with you looters