TS
Trust Solar
Claimed Business
TS
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Trust Solar
Trust Solar has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Trust Solar across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIM
Irene M
1 reviews | Active since Jan 2020
21 Jan 2026, 09:07
Great, efficient, friendly service
Extremely impressed with the after-sales support from Trust Solar. I had a minor technical question a few months after installation, and their team was responsive and incredibly helpful. It is rare to find a company that stays this committed to their customers long after the final payment. Highly recommend!
Helpful (0)
|Replies (0)IM
Irene M
1 reviews | Active since Jan 2020
21 Jan 2026, 09:07
Great, efficient, friendly service
Extremely impressed with the after-sales support from Trust Solar. I had a minor technical question a few months after installation, and their team was responsive and incredibly helpful. It is rare to find a company that stays this committed to their customers long after the final payment. Highly recommend!
0
Replies (0)AL
Andre L
1 reviews | Active since Jan 2020
26 Aug 2025, 16:02
Trust solar, definitely not trustworthy….
Solar system was installed, not without problems. From the start I questioned whether the inverter they supp**** was approved by COCT, i was told it was in process of getting added. I was even told by the service manager that should it not be approved they will swop it out with an approved one. Talk is cheap, the installation was not! 2.5 years later still not on the approved list. I was told my system will be registered but due to massive backlogs in applications I can expect delays. Since 2023, no feedback. Sent an email again to the owner and staff in April 2025, no feedback. Without any feedback I have no choice but to make my own assumption that my installation cant be registered due to the inverter used not being approved. Would love to be proved otherwise. They should remove the word “Trust” from their name asap, as it is misleading.
Helpful (0)
|Replies (0)AL
Andre L
1 reviews | Active since Jan 2020
26 Aug 2025, 16:02
Trust solar, definitely not trustworthy….
Solar system was installed, not without problems. From the start I questioned whether the inverter they supp**** was approved by COCT, i was told it was in process of getting added. I was even told by the service manager that should it not be approved they will swop it out with an approved one. Talk is cheap, the installation was not! 2.5 years later still not on the approved list. I was told my system will be registered but due to massive backlogs in applications I can expect delays. Since 2023, no feedback. Sent an email again to the owner and staff in April 2025, no feedback. Without any feedback I have no choice but to make my own assumption that my installation cant be registered due to the inverter used not being approved. Would love to be proved otherwise. They should remove the word “Trust” from their name asap, as it is misleading.
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Replies (0)AM
Ashraf M
1 reviews | Active since Jan 2020
25 Feb 2025, 20:24
Service Excellence
I enlisted the services of Trust Solar to supply and install my solar system almost ten years ago. I did this as part of my retirement plan of being energy independent and to avoid the continuous outages and tariff increases faced from Eskom. This turned out to be by far the best restirement decsion of all that I made, especially the relationship that was built with Trust Solar. Throughout my journey with them over that last decade they have continued to amaze me with their service excellence and integrity. So much so that I enlisted them serveral more times to upgrade an enlarge my system as my solar savings were being realised. My system had more than paid for itself within the first three years and when there were techical issues as there are with anything this sophisticated Trust Solar were my chosen partner through it all with continuous service excellence, technical expertise and service excellence. I would not even consider doing anything solar related without them and would highly recomend them to anyone both residential and comercial that was considering a solar solution that was ethically priced, with post sales service of the highest standard. Thank you my trusted solar partner Trust Solar From Mr Ashraf Malick
Helpful (0)
|Replies (0)AM
Ashraf M
1 reviews | Active since Jan 2020
25 Feb 2025, 20:24
Service Excellence
I enlisted the services of Trust Solar to supply and install my solar system almost ten years ago. I did this as part of my retirement plan of being energy independent and to avoid the continuous outages and tariff increases faced from Eskom. This turned out to be by far the best restirement decsion of all that I made, especially the relationship that was built with Trust Solar. Throughout my journey with them over that last decade they have continued to amaze me with their service excellence and integrity. So much so that I enlisted them serveral more times to upgrade an enlarge my system as my solar savings were being realised. My system had more than paid for itself within the first three years and when there were techical issues as there are with anything this sophisticated Trust Solar were my chosen partner through it all with continuous service excellence, technical expertise and service excellence. I would not even consider doing anything solar related without them and would highly recomend them to anyone both residential and comercial that was considering a solar solution that was ethically priced, with post sales service of the highest standard. Thank you my trusted solar partner Trust Solar From Mr Ashraf Malick
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Replies (0)HK
Hajo K
1 reviews | Active since Jan 2020
25 Jul 2024, 16:55
Excellent service, you definitely can trust Trust Solar!
We were shopping around for a solar/battery/inverter installation for our house and guesthouse and decided for Trust Solar. Not only that Tyger was going out of his way to help with planning and finance, he was always spot on until installation was completed on both properties today. In more than 20 years of business, it was also one of very few suppliers who managed to impress me a lot during the entire process. The admin team was brilliant and rep**** to each question in a very short time, the team of installers were always on time, doing an exellent and extremely tidy job including cleaning up afterwards. A huge THANK YOU, very well done by everyone involved at Trust Solar! I hope that all after service will be as efficient as the process of installation, looking forward to a good business relationship for the years to come!
Helpful (0)
|Replies (0)HK
Hajo K
1 reviews | Active since Jan 2020
25 Jul 2024, 16:55
Excellent service, you definitely can trust Trust Solar!
We were shopping around for a solar/battery/inverter installation for our house and guesthouse and decided for Trust Solar. Not only that Tyger was going out of his way to help with planning and finance, he was always spot on until installation was completed on both properties today. In more than 20 years of business, it was also one of very few suppliers who managed to impress me a lot during the entire process. The admin team was brilliant and rep**** to each question in a very short time, the team of installers were always on time, doing an exellent and extremely tidy job including cleaning up afterwards. A huge THANK YOU, very well done by everyone involved at Trust Solar! I hope that all after service will be as efficient as the process of installation, looking forward to a good business relationship for the years to come!
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Replies (0)EK
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Anonymous
1 reviews | Active since Jan 2020
14 Jul 2023, 08:28
not a happy client
Nearly 2 months later and there is still problems with the Livoltek software program. At this moment my solar panels are switched off and I must switch myself between the grid and the invertor if there is load shedding , after paying lots of money for a "working system" The sales people are brilliant but unfortunately the technical back -up not ( maybe because of all the issues/problems ?)
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 Jul 2023, 08:28
not a happy client
Nearly 2 months later and there is still problems with the Livoltek software program. At this moment my solar panels are switched off and I must switch myself between the grid and the invertor if there is load shedding , after paying lots of money for a "working system" The sales people are brilliant but unfortunately the technical back -up not ( maybe because of all the issues/problems ?)
0
Replies (0)LB
Liesl B
1 reviews | Active since Jan 2020
15 Jun 2023, 06:59
Trust Solar Cape Town
I would stay far away from Trust Solar. It is definitely not a Solar installation company that one can trust. From the very beginning there have been issues. Starting from the day scheduled for installation, to the actual installation date. After installation, a compliance certificate was issued, but the system when running kept tripping the mains switch board and blowing the switch in my stove which is not even connected to the system. It took nearly 2 weeks to get the stove problem fixed. I’ve had many empty promises from Tyger Geldenhys and Andrew. I have had to have electricians come back numerous times to wire on the board and eventually the panels had to be disconnected as the system isn’t compatible with my type of prepaid meter box. This has been hugely frustrating because in their more than 3000 installations which they gladly reference they are aware that my type of meter box is problematic but failed to communicate this at any point prior or during installation to me. They went ahead and gladly took my money, leaving me with a system that is not working therefore not compliant (despite a compliance certificate having been issued). They were paid in March, the installation took place in April, it is now June and I am still without a working system from the service that they promised to provide and were paid for. I have now taken the route of them removing the system and getting my money back. Tyger and his team seem to be focused on volume over honest communication, workmanship or quality, and after sales support leaves much to be desired.
Helpful (0)
|Replies (0)LB
Liesl B
1 reviews | Active since Jan 2020
15 Jun 2023, 06:59
Trust Solar Cape Town
I would stay far away from Trust Solar. It is definitely not a Solar installation company that one can trust. From the very beginning there have been issues. Starting from the day scheduled for installation, to the actual installation date. After installation, a compliance certificate was issued, but the system when running kept tripping the mains switch board and blowing the switch in my stove which is not even connected to the system. It took nearly 2 weeks to get the stove problem fixed. I’ve had many empty promises from Tyger Geldenhys and Andrew. I have had to have electricians come back numerous times to wire on the board and eventually the panels had to be disconnected as the system isn’t compatible with my type of prepaid meter box. This has been hugely frustrating because in their more than 3000 installations which they gladly reference they are aware that my type of meter box is problematic but failed to communicate this at any point prior or during installation to me. They went ahead and gladly took my money, leaving me with a system that is not working therefore not compliant (despite a compliance certificate having been issued). They were paid in March, the installation took place in April, it is now June and I am still without a working system from the service that they promised to provide and were paid for. I have now taken the route of them removing the system and getting my money back. Tyger and his team seem to be focused on volume over honest communication, workmanship or quality, and after sales support leaves much to be desired.
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Replies (0)