IM
Irene M
Active since Aug 2022
20
Reviews
0
Industries
Reviews
20 reviews3 months ago
Great, efficient, friendly service
Extremely impressed with the after-sales support from Trust Solar. I had a minor technical question a few months after installation, and their team was responsive and incredibly helpful. It is rare to find a company that stays this committed to their customers long after the final payment. Highly recommend!
0 replies
4 months ago
Old Mutual wants to violate your security for 'added security' lie
Old Mutual, you can not be serious about the 'added security' feature on your registration process. I am not able to register without Old mutual needing to violate my privacy and security via my camera first? ARE YOU KIDDING? You need a photo before I can register? Keep your registration. I don not need your products.
106 replies
4 months ago
WARNING: Food poisoning
WARNING: I got very bad food poisoning from large bag of stir fry vegies I bought from Woolworths. First time ever. Woolworths are you skipping steps to cut costs?
0 replies
8 months ago
RotoTank's service tanked
I ordered a hose and after two weeks of nothing from them started querying. I was promised last Friday and this was the response late on Friday. I requested a refund and will be sure not to make the same mistake again. Absolutely pathetc Good day Irene, I was informed that all delivers be put on hold until next week due to vehicle troubles. I asked what about their other vehicle and their response was that the other vehicle is in the shop. I told them they could have warned me to tell my clients so that they don't sit and wait. I do sincerely apologize for this inconvenience and terrible service. I will schedule your delivery for next week. I did inform them to either use truck hire or get another vehicle.
0 replies
11 months ago
Trojan plumbing virus
Lesson to everyone - low trust index should be a huge red flag. I regret not researching before accepting quote. Trojan is a virus, so that should have been the second red flag. I feel ****med by Trojan Plumbing. Be aware of what they quote and what they deliver. You will NOT get what you paid for unless you check everything they do. They had to come back twice to redo their work. Absolutely no - just no! I have to deal with a system at a premium of that I do not trust. I regret accepting their quote and giving them business.
0 replies
12 months ago
Cool Ideas not so cool customer portal
I must say that I have never in my live seen a more un-user-friendly customer portal. Oh yes and the tickets are closed and customer questions are ignored. Do better cool ideas. How can I see my debit order details. I changed it based on the stupid portal but there is no way to know if it even updated. so stupid!!! and guess what - the debit order did not go off!!!!!!!!!!! So it is pretty much useless
58 replies
12 months ago
GoSolr ZERO STAR deinstallation process
I have paid the deinstallation fee and Clint Strauss set up the deinstallation process for today 24th April. BUT don't expect them to give you ANY indication of when or who will be doing the deinstallation after requesting Clint Strauss to provide the information. Nope, also don't expect GoSolr and/or Clint Strauss and/or the deinstallation company to confirm with you, or even confirm that it will still happen today. Hellopeter - please make ZERO star rating possible for GoSolr.
290 replies
12 months ago
GoSolr unwilling or unable to cancel debit order
Not only do GoSolr ignore you when you want to start deinstallation process, GoSolr is unwilling or unable to cancel debit order. Again getting NO response from GoSolr
174 replies
12 months ago
GoSolr deserves zero stars
Once again I wish there was a ZERO star option and need a ZERO start option for GoSolr. Its been 3 years with GoSolr and I want to start deinstallation process due to absolute horrific customer service and frustration. But it seems that GoSolr's policy is to ignore you if you want to start the deinstallation process. I have logged multiple requests to start the process with ZERO response. Customers will need to get creative in order to get a response from them.
169 replies
14 months ago
Delivery to your address is optional..
It seems like the new thing is - delivery at your address is optional. The stupid delivery drivers will leave it with ANYONE. My order was left with someone called David. Not at my address. David claims to be my friend. Now he received a FREE gift from me. stupid driver just decided it was a good day to gift my R1300 item to someone called David
71 replies
Review Distribution
5 Star
2 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (90%)