Bark.com
Verified Business
Bark.com
Verified Business
52 Reviews (last 12 months)
Responds in 90 hours 48 min
AI Review Summary
Based on recent customer reviews, Bark.com receives overwhelmingly negative feedback across nearly every dimension of its service. While a small number of customers report positive experiences connecting with service providers, the dominant pattern involves complaints about unvetted contractors, unresponsive leads, disputed refunds, unauthorized billing, and a general lack of accountability when things go wrong on the platform.
Top Strengths:
- •Service Delivery & Quality: A handful of customers praise successful connections with competent service providers, noting quick matching and satisfactory job completion, though these positive experiences are vastly outnumbered by negative ones.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#7Ranked In Business Services
90h 48mReply Time
-65 NPSUnlikely
Replied to 77% of negative reviews
Reply time on negative reviews: 90 hours 1 min
TrustIndex
0
Ranking
#7
in Business Services
Avg Reply
90h 48m
NPS Score
-65
Recommended: Unlikely
Replied to 77% of negative reviews
Reply time on negative reviews: 90 hours 1 min
Review Distribution
1.7|52 Reviews
Jun '25 - May '26
5(16%)
4(0%)
3(0%)
2(2%)
1(82%)
5(16%)
4(0%)
3(0%)
2(2%)
1(82%)
Recent reviews (52)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEA
Ernest A
1 reviews | Active since Jan 2020
9 Mar 2026, 07:56
Complaint About Chempower Trading (BestVest) and Lack of Action from Bark.com
I would like to warn other consumers about my recent experience with a company called Chempower Trading, also known as Best Vest, which I found through the advertising platform Bark.com while looking for fumigation services for my house. After submitting a request for fumigation services on Bark.com, Chempower Trading contacted me and offered to do the job. They communicated professionally and requested a 50% deposit before the service, which I paid in good faith. Unfortunately, the company never showed up to perform the service. It has now been over three weeks, and despite several attempts to follow up, nothing has been done. I reported the matter to Bark.com, expecting them to take action since this company is advertising their services through their platform. However, as of today, nothing has been done, and the company continues to advertise on the platform, which is very concerning. My concern is that other customers may fall into the same trap, because the company appears legitimate at first — they respond professionally and request a deposit — but in my experience, the service was never delivered. I hope Bark.com investigates this matter urgently and takes the necessary steps to protect consumers from potentially losing their money. Please be cautious if you are contacted by Chempower Trading / Best Vest through Bark.com.
Helpful (0)
|Replies (0)EA
Ernest A
1 reviews | Active since Jan 2020
9 Mar 2026, 07:56
Complaint About Chempower Trading (BestVest) and Lack of Action from Bark.com
I would like to warn other consumers about my recent experience with a company called Chempower Trading, also known as Best Vest, which I found through the advertising platform Bark.com while looking for fumigation services for my house. After submitting a request for fumigation services on Bark.com, Chempower Trading contacted me and offered to do the job. They communicated professionally and requested a 50% deposit before the service, which I paid in good faith. Unfortunately, the company never showed up to perform the service. It has now been over three weeks, and despite several attempts to follow up, nothing has been done. I reported the matter to Bark.com, expecting them to take action since this company is advertising their services through their platform. However, as of today, nothing has been done, and the company continues to advertise on the platform, which is very concerning. My concern is that other customers may fall into the same trap, because the company appears legitimate at first — they respond professionally and request a deposit — but in my experience, the service was never delivered. I hope Bark.com investigates this matter urgently and takes the necessary steps to protect consumers from potentially losing their money. Please be cautious if you are contacted by Chempower Trading / Best Vest through Bark.com.
0
Replies (0)MM
Molobane M
1 reviews | Active since Jan 2020
7 Mar 2026, 00:27
Bark.com works with *****ulent service providers
I was ****med money from a so called professional that got my information from Bark.com after I requested for a service on their website. They exposed my numbers to ****mers
Helpful (0)
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Molobane M
1 reviews | Active since Jan 2020
7 Mar 2026, 00:27
Bark.com works with *****ulent service providers
I was ****med money from a so called professional that got my information from Bark.com after I requested for a service on their website. They exposed my numbers to ****mers
0
Replies (0)TW
Trevor W
1 reviews | Active since Jan 2020
5 Mar 2026, 08:16
BARK quotations - DO NOT GET ****MED - A LOT OF *****STERS ON BARK
Goodday, I requested quotes for artificial grass installation and paving through your platform. I was contacted by a company called Matts Construction / Artificial Grass and Paving. A man arrived at my property in a Range Rover and claimed he had just come from a service appointment and very busy with quotes. Initially everything seemed fine, but several red flags quickly appeared. He said he could start the job the same afternoon but required a 70% deposit upfront. The total price he quoted was even cheaper than the cost of materials alone based on the quotes I had already obtained myself. He also told me that I should not contact the supplier directly because they supposedly get the materials cheaper. That raised further concern. He then gave me a reference with lots of pictures of work done the previous day. When i checked the phone number on Truecaller, it was flagged as “Bark *****.” The number used was +27 61 290 9597. This appears to be a clear ***** attempt with multiple warning signs. Fortunately, I did not proceed and avoided being caught. When i confronted him on Whatsapp, all of a sudden his number is offline. Can you please explain what vetting process is used for contractors on your platform? I am very concerned that someone like this was able to contact me through your site. If this is not addressed properly, I will consider escalating the matter further, including raising it with consumer media and radio. Trevor
Helpful (0)
|Replies (0)TW
Trevor W
1 reviews | Active since Jan 2020
5 Mar 2026, 08:16
BARK quotations - DO NOT GET ****MED - A LOT OF *****STERS ON BARK
Goodday, I requested quotes for artificial grass installation and paving through your platform. I was contacted by a company called Matts Construction / Artificial Grass and Paving. A man arrived at my property in a Range Rover and claimed he had just come from a service appointment and very busy with quotes. Initially everything seemed fine, but several red flags quickly appeared. He said he could start the job the same afternoon but required a 70% deposit upfront. The total price he quoted was even cheaper than the cost of materials alone based on the quotes I had already obtained myself. He also told me that I should not contact the supplier directly because they supposedly get the materials cheaper. That raised further concern. He then gave me a reference with lots of pictures of work done the previous day. When i checked the phone number on Truecaller, it was flagged as “Bark *****.” The number used was +27 61 290 9597. This appears to be a clear ***** attempt with multiple warning signs. Fortunately, I did not proceed and avoided being caught. When i confronted him on Whatsapp, all of a sudden his number is offline. Can you please explain what vetting process is used for contractors on your platform? I am very concerned that someone like this was able to contact me through your site. If this is not addressed properly, I will consider escalating the matter further, including raising it with consumer media and radio. Trevor
0
Replies (0)MM
Maletsatsi M
1 reviews | Active since Jan 2020
4 Mar 2026, 14:24
Bark.com is useless and unsafe!Rather use other reliable service providers
I recently used services of Snyders Investigation and Security Agency and the service started off ok when I paid deposit but then after that I realized that their website is non existent and they were unable to provide any details to verify themselves. I asked for a refund and was ignored after that till today. Tried to contact Bark.com to no avail and im just now sitting here money gone and service offered. DO NOT USE Bark.com, its a ****.
Helpful (0)
|Replies (0)MM
Maletsatsi M
1 reviews | Active since Jan 2020
4 Mar 2026, 14:24
Bark.com is useless and unsafe!Rather use other reliable service providers
I recently used services of Snyders Investigation and Security Agency and the service started off ok when I paid deposit but then after that I realized that their website is non existent and they were unable to provide any details to verify themselves. I asked for a refund and was ignored after that till today. Tried to contact Bark.com to no avail and im just now sitting here money gone and service offered. DO NOT USE Bark.com, its a ****.
0
Replies (0)RB
Ronald B
1 reviews | Active since Jan 2020
3 Mar 2026, 06:22
Very poor service!!
In the last week I have sent 3 emails for Bark to remove the Pro Elite subscription that I was seemingly subscribed to when I simply wanted to buy credits and try out the service again. I have also asked repeatedly asked Bark to stop any debit order attempts. No action from them and the debit order attempts are continuing, including today. Their instructions for me to cancel the subscription do not work!!
Helpful (0)
|Replies (0)RB
Ronald B
1 reviews | Active since Jan 2020
3 Mar 2026, 06:22
Very poor service!!
In the last week I have sent 3 emails for Bark to remove the Pro Elite subscription that I was seemingly subscribed to when I simply wanted to buy credits and try out the service again. I have also asked repeatedly asked Bark to stop any debit order attempts. No action from them and the debit order attempts are continuing, including today. Their instructions for me to cancel the subscription do not work!!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 13:28
BARK.COM - DO NOT USE!!
False Advertising, Invoice shows one thing on the screen but another on your bank statement. DO NOT USE BARK.COM unless you want to lose money and get not even a quarter of what they promise
Helpful (0)
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Lloyd S
1 reviews | Active since Jan 2020
25 Feb 2026, 07:35
COMPLAINT ABOUT POOR SERVICE OF LEADS AND BARK ****MING
Bark.com are ******, ****s. They post leads which mostly are useless, amounts to nothing, or **** numbers, success rate to find quality leads is 1 in 10 chances, when you contact them for refunds is exactly where they show you their true colours, by stating a lot of "OUR POLICY STATS THAT....." , yet they take our moneys without even a think about Policies. Lately they dont want with my 28 credits, which costs half of R800, for a Solar Panels Lead which they said is in KZN yet we contacted lead to confirm he is in Secunda Mpumalanga. We sent chat of confirmation to Bark.com yet they said they are failing to get hold of "their lead they generated to give us" , hence will not refund, i did threatened them saying i will close the account rather than continuing facing their thieving, ONLY FOR THEM TO BLOCK ME FROM THEIR SYSTEM. These are the worst ****mers i have faced since, i dont recommend anyone who wants value of their money to invest in their useless leads.
Helpful (0)
|Replies (0)LS
Lloyd S
1 reviews | Active since Jan 2020
25 Feb 2026, 07:35
COMPLAINT ABOUT POOR SERVICE OF LEADS AND BARK ****MING
Bark.com are ******, ****s. They post leads which mostly are useless, amounts to nothing, or **** numbers, success rate to find quality leads is 1 in 10 chances, when you contact them for refunds is exactly where they show you their true colours, by stating a lot of "OUR POLICY STATS THAT....." , yet they take our moneys without even a think about Policies. Lately they dont want with my 28 credits, which costs half of R800, for a Solar Panels Lead which they said is in KZN yet we contacted lead to confirm he is in Secunda Mpumalanga. We sent chat of confirmation to Bark.com yet they said they are failing to get hold of "their lead they generated to give us" , hence will not refund, i did threatened them saying i will close the account rather than continuing facing their thieving, ONLY FOR THEM TO BLOCK ME FROM THEIR SYSTEM. These are the worst ****mers i have faced since, i dont recommend anyone who wants value of their money to invest in their useless leads.
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Replies (0)aS
amanda S
1 reviews | Active since Jan 2020
19 Feb 2026, 08:20
Steel your money
You buy credits with hard earned money. If you don't use your credits within three months the cancel your credits no matter what projects come through . PLEASE BE CAREFUL THEY ONLY OUT TO STEEL YOUR MONEY RATHER USE A PROPER VESEL TO GET MORE WORK OR TO GET PROFESSIONALS. THEY ARE *****S.
Helpful (0)
|Replies (0)aS
amanda S
1 reviews | Active since Jan 2020
19 Feb 2026, 08:20
Steel your money
You buy credits with hard earned money. If you don't use your credits within three months the cancel your credits no matter what projects come through . PLEASE BE CAREFUL THEY ONLY OUT TO STEEL YOUR MONEY RATHER USE A PROPER VESEL TO GET MORE WORK OR TO GET PROFESSIONALS. THEY ARE *****S.
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Replies (0)