Deriv
Claimed Business
|4.7|44 Reviews (last 12 months)|This business does not respond to reviews
Deriv
Claimed Business
|4.7
44 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Deriv
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Deriv is widely praised as a user-friendly, reliable trading platform with fast withdrawals, tight spreads, and responsive support. Long-term clients highlight trust built over multiple years. However, a recurring minority report serious frustrations around blocked or delayed withdrawals, payment method restrictions, and unclear support explanations, which significantly impact trust for affected users.
TrustIndex
7.6
NPS Score
72
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Deriv is widely praised as a user-friendly, reliable trading platform with fast withdrawals, tight spreads, and responsive support. Long-term clients highlight trust built over multiple years. However, a recurring minority report serious frustrations around blocked or delayed withdrawals, payment method restrictions, and unclear support explanations, which significantly impact trust for affected users.
Deriv has a TrustIndex of 7.6 out of 10 on Hellopeter, based on 44 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 112 hours 38 min. Hellopeter has tracked Deriv across 274 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2024
The has been some withdrawal issues twice now, ive been depositing with the current card and withdrawing with the current card for a while now but for some reason they wont process my withdrawals anymore because they want me to withdraw to a card that i no longer use and cancelled a long time ago, so it means just like any other broker Deriv is making the withdrawal process very baf
1 reviews | Active since Mar 2024
The has been some withdrawal issues twice now, ive been depositing with the current card and withdrawing with the current card for a while now but for some reason they wont process my withdrawals anymore because they want me to withdraw to a card that i no longer use and cancelled a long time ago, so it means just like any other broker Deriv is making the withdrawal process very baf
1 reviews | Active since Sept 2025
The platform has been easy and straight forward to use. I have not had any issues at all with them, verifications were seamless, account creation and transfer of funds between them has been great. I have not withdrawn anything yet, so once I do and I have confirmed that was also seamless, I will gladly update my review. So far, they have been great
1 reviews | Active since Sept 2025
The platform has been easy and straight forward to use. I have not had any issues at all with them, verifications were seamless, account creation and transfer of funds between them has been great. I have not withdrawn anything yet, so once I do and I have confirmed that was also seamless, I will gladly update my review. So far, they have been great
1 reviews | Active since Sept 2025
ABSOLUTE NIGHTMARE !!!!!!!!!! 98% Of the time, there is ALWAYS an issue with the cashier. Can't withdraw money, but funding is NEVER an issue. I wish I never had to deal with Deriv to be honest. Should have gone with a different broker.
1 reviews | Active since Sept 2025
ABSOLUTE NIGHTMARE !!!!!!!!!! 98% Of the time, there is ALWAYS an issue with the cashier. Can't withdraw money, but funding is NEVER an issue. I wish I never had to deal with Deriv to be honest. Should have gone with a different broker.
1 reviews | Active since Sept 2025
Deriv is the best to trade with and user friendly and the best support team when needed. Deriv you can trust. Funds easy deposit and withdraw also with Visa card. Thank you Deriv and Thank You Jesus. 🎉😃🤗🌼🫶😇🕊️✝️🙏👑🤍🙌
1 reviews | Active since Sept 2025
Deriv is the best to trade with and user friendly and the best support team when needed. Deriv you can trust. Funds easy deposit and withdraw also with Visa card. Thank you Deriv and Thank You Jesus. 🎉😃🤗🌼🫶😇🕊️✝️🙏👑🤍🙌