Based on recent customer reviews, Hannes Gouws & Partners Inc delivers an outstanding customer experience across virtually all service dimensions. Customers consistently praise named staff members for professionalism, patience, and thoroughness in explaining legal documents. The firm excels in communication and staff conduct, with only isolated complaints relating to conveyancing delays and accountability gaps in bank-instructed matters.
Top Strengths:
- •Staff Professionalism & Expertise: Customers overwhelmingly praise named individuals like Annerie, Mirinda, and Cecilia for exceptional patience, warmth, and expertise. Staff consistently explain complex documents clearly and make clients feel valued and at ease.
Replied to 100% of negative reviews
Typically takes less than 10 hours 22 min to reply
TrustIndex
7.6
Score
Ranking
#4
in Business & Legal Services
Avg Reply
0.3
Hours
NPS Score
70
Recommended: Very Likely
Replied to 100% of negative reviews
Typically takes less than 10 hours 22 min to reply
May '25 - Apr '26
Recent reviews (189)
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Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Bond Document signature Procecess
I received excellent and seamless service from Hannes Gouws which was professional and secure with its latest software technology. My bond documents were completed in a safe and quite environment and the attorney was always asking if we have any questions of the process. I recommend anyone to use their services.
1 reviews | Active since Jan 2020
Bond Document signature Procecess
I received excellent and seamless service from Hannes Gouws which was professional and secure with its latest software technology. My bond documents were completed in a safe and quite environment and the attorney was always asking if we have any questions of the process. I recommend anyone to use their services.
1 reviews | Active since Jan 2020
Annerie was efficien...
Annerie was efficient, helpful, always responded to emails an very helpful
1 reviews | Active since Jan 2020
Annerie was efficien...
Annerie was efficient, helpful, always responded to emails an very helpful
1 reviews | Active since Jan 2020
Dispute on Placed Excecution
Hannes Gouws Attorneys representative of Standard Bank Homeloans , payment arrangements for a home loan are made monthly as per arrangements but they putting property on execution, and saying they received instructions from Standard Bank, called Standard Bank Home loans they reffer me to Hannes Gouws, No one wants to Give answers.
1 reviews | Active since Jan 2020
Dispute on Placed Excecution
Hannes Gouws Attorneys representative of Standard Bank Homeloans , payment arrangements for a home loan are made monthly as per arrangements but they putting property on execution, and saying they received instructions from Standard Bank, called Standard Bank Home loans they reffer me to Hannes Gouws, No one wants to Give answers.