Hannes Gouws & Partners Inc
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Hannes Gouws & Partners Inc receives overwhelmingly positive feedback for its conveyancing and legal services. Customers consistently praise named team members like Annerie van Staden, Mirinda Grobler, and Cecilia Bezuidenhout for professionalism, prompt communication, and patient explanations. A small minority report serious concerns around responsiveness, delays, and handling of repossession-related matters that warrant attention.
Replied to 100% of negative reviews
Reply time on negative reviews: 6h 49m
TrustIndex
9.4
Ranking
#1
in Legal Services
Reply Time
24h 21m
NPS Score
66
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 6h 49m
Sep '25 - Aug '26
Based on recent customer reviews, Hannes Gouws & Partners Inc receives overwhelmingly positive feedback for its conveyancing and legal services. Customers consistently praise named team members like Annerie van Staden, Mirinda Grobler, and Cecilia Bezuidenhout for professionalism, prompt communication, and patient explanations. A small minority report serious concerns around responsiveness, delays, and handling of repossession-related matters that warrant attention.
Hannes Gouws & Partners Inc's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Expertise. Staff Professionalism & Expertise (4.7). Customers repeatedly name Annerie, Mirinda, Cecilia, and Leon Dippenaar for exceptional dedication, patient explanations of complex documents, and genuine care. Reviewers describe staff as professional, knowledgeable, friendly, and going the extra mile to resolve matters.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
The people were very helpful and made sure we are comfortable. The even made my son watch tv since I did not have someone to look after him for that time.
1 reviews | Active since May 2026
Annerie van Staden assisted with our transfer. She was professional, helpful, quick to respond to every communication, constant updates on the status. It has been an absolute pleasure working with her. Thanks Annerie and to your team for your sterling performance, assistance and commitment.
1 reviews | Active since May 2026
Annerie van Staden assisted with our transfer. She was professional, helpful, quick to respond to every communication, constant updates on the status. It has been an absolute pleasure working with her. Thanks Annerie and to your team for your sterling performance, assistance and commitment.
Hannes Gouws & Partners Inc scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Legal Services, compared to the Legal Services industry average of 2.8. Their strongest theme is Staff Expertise (4.7); their weakest is Trust & Ethics (4.5). The top AI-rated Legal Services business on Hellopeter is Hannes Gouws & Partners Inc (4.6). How is the AI Score calculated? →
Hannes Gouws & Partners Inc has a TrustIndex of 9.4 out of 10 on Hellopeter, based on 135 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 6 hours 49 min. Hellopeter has tracked Hannes Gouws & Partners Inc across 345 total reviews. How is the TrustIndex calculated? →
