APPALLING, DISGRACEFUL, DISHONEST

I should have known better when they arrived at my factory to collect newly manufactured goods for a potential new client in Upington with a gardeners trailer on an old Jeep. Then, they wanted more money, saying they hadn't anticipated the size or quantity of the goods although I'd given them photos, dimensions and approximate weights. What choice did I have but to pay? they had my goods and I was already wary. Eventually the goods arrive in Upington on the 24th December 2022, but to late for the retailer (my client) to receive them, This after promising the goods would be there the day before. So (at no storage charge! How kind of them), they dumped the goods at some dirty little shop in town and asked me to arrange for immediate collection. My hopeful new client very kindly agreed to do so, only to find the goods were totally rain damaged and unfit for sale, with photos to prove it. An utter embarrassment and no doubt a lost client who regards me a bigger incompetent fool than these clowns are. I know what prolonged exposure to the elements looks like on wooden furniture, but I was assured the goods were transported in a closed truck and not on the back of a bakkie. But not to worry, they have insurance, I was told. Then its waiting for an assessment, a drivers report, etc. etc. no answers for days and now ? Well what do you think? the phone number no longer exists. the mobile number is off and WhatsApp goes unseen and unanswered. I hope to hell they have shut down and can no longer rob and harm others and their good reputations in their respective industries. Lost client, Goods unrècoverable against the cost of repair. A write off! Disgraceful! Angry? Overreacting you think? Sure maybe. but times are hard and new business is difficult to come by and it should be treasured. I would think that would be the same for every business. I won't give the little guy a chance anymore. I'll stick with established enterprises that know what they're doing and have a sense of decency and honour.