Avoid this workshop at all costs!!!

Family had an incredibly disappointing experience with this workshop. They failed to properly repair their vehicle, despite having the correct engine and VIN number to order parts. Instead, they ordered more expensive and incorrect parts without consulting them properly, leaving them to foot the bill. Even after explicitly instructing them to replace components with new parts, they did not comply and REFURB the item for it to only fail not even 30KM later the same day. When the car inevitably broke down due to their negligence, They were told they must pay for a call-out fee and the same repair again—despite it being their fault. Their invoicing practices are shady, constantly changing prices and overcharging. Their incompetence became glaring when their own staff couldn’t source a part in a 40 KM radius, yet with just one phone call, They found it in 10 minutes! If a customer can do their job better, what kind of workshop is this? Save yourself the headache and take your car elsewhere—this workshop is unqualified, dishonest, and unreliable.