Tsogo Sun The Ridge- Witbank....utter ******* 🗑

I look up my usual accommodation at this hotel, go onto their website, pick a room and pay for in full R1 770.00 a day before. Upon getting to the hotel the next day, very tired from my work travel, having driven for over 7 hours o the road, instead of checking in a guy by the name of Themba and her female colleague at the reception they tell me my payment is incomplete, and rudely told me that if I don't pay the extra R15.00 for levy, I must forget about getting into the room, that I have fully paid for. I eventually left them and drove over 120km to Gauteng, as tired as I was. I have never ever met such *********** idiots in my life. But I guess one can't compare some cheap Tsogo Sun The Ridge nonsense to any top hotel brand that are out there. What a disgrace..!!!