Tuerk Music Technologies
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Tuerk Music Technologies has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Tuerk Music Technologies across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been a customer of this shop for over 20 years, but the service I got recently left me in shock. I physically dropped a studio monitor for repairs. I got a quote of R700 on 26 February 2026. I made payment the following day on 27 February 2026 and emailed Mark Williams proof of payment. I asked him to have the speaker ready and let me know so that I will send courier to collect. This was a standard communication ever since I dropped the speaker for repairs. I did not receive a call to say the speaker is ready for collection. A week later I called the shop so that I can sent for collection only to be told that the speaker was collected by Uber. I called Mark to understand what was going on, he told me someone came to collect the speaker at the shop. I requested to see the collection documents, IDs or car registration numbers, but none was available. They don't have proof of collection. I called the owner Mr Peter Tuerk to ask him to investigate the matter. He promised to check with his team. I waited for 2 days to follow up on the progress. He told me they claimed that I sent an Uber to collect and that they acted on my instruction. I find this explanation perplexing. As an internal control there was supposed to be proof of identification or at least a call from the store to confirm with me before releasing the speaker. This is a stand CPA procedure.
1 reviews | Active since Jan 2020
I have been a customer of this shop for over 20 years, but the service I got recently left me in shock. I physically dropped a studio monitor for repairs. I got a quote of R700 on 26 February 2026. I made payment the following day on 27 February 2026 and emailed Mark Williams proof of payment. I asked him to have the speaker ready and let me know so that I will send courier to collect. This was a standard communication ever since I dropped the speaker for repairs. I did not receive a call to say the speaker is ready for collection. A week later I called the shop so that I can sent for collection only to be told that the speaker was collected by Uber. I called Mark to understand what was going on, he told me someone came to collect the speaker at the shop. I requested to see the collection documents, IDs or car registration numbers, but none was available. They don't have proof of collection. I called the owner Mr Peter Tuerk to ask him to investigate the matter. He promised to check with his team. I waited for 2 days to follow up on the progress. He told me they claimed that I sent an Uber to collect and that they acted on my instruction. I find this explanation perplexing. As an internal control there was supposed to be proof of identification or at least a call from the store to confirm with me before releasing the speaker. This is a stand CPA procedure.
1 reviews | Active since Jan 2020
I bought my Studio Monitors, Studio Subwoofer and Bluetooth Studio receiver (all Presonus makes) from Tuerk Music and I've personally proven that these guy's products are of high original standard & quality. I will always prefer Tuerk Music for any of my studio needs. These gadgets are so good I even use them for production and entertainment.
1 reviews | Active since Jan 2020
I bought my Studio Monitors, Studio Subwoofer and Bluetooth Studio receiver (all Presonus makes) from Tuerk Music and I've personally proven that these guy's products are of high original standard & quality. I will always prefer Tuerk Music for any of my studio needs. These gadgets are so good I even use them for production and entertainment.
1 reviews | Active since Jan 2020
Very disspointed with these music suppliers... I have submitted a dealership application form at the end of January 2019.... Uptil today I'm still waiting for feedback... I called in February to check the status on the application the lady told me that I must send the application to her... And still no reply till today.... I sent them a message on their Facebook page aswell and they replied that they would look into the matter and still till no reply.... I am very disappointed.... Such poor service... ( even if the application was declined a good deed is to inform the person)
1 reviews | Active since Jan 2020
Very disspointed with these music suppliers... I have submitted a dealership application form at the end of January 2019.... Uptil today I'm still waiting for feedback... I called in February to check the status on the application the lady told me that I must send the application to her... And still no reply till today.... I sent them a message on their Facebook page aswell and they replied that they would look into the matter and still till no reply.... I am very disappointed.... Such poor service... ( even if the application was declined a good deed is to inform the person)
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