Absolutely shocking service

Charlene Grobler and Fred the apparent manager at Turfmaster seem to make up the sales team, To say i got bad service would be an overstatement because for it to b bad i would have to get some service. I ordered parts for my John Deere lawn mower and pd for it on the 21st February, was told i would receive my tracking number as soon as it was dispatched, they are now ignoring my messages and Fred who took 3 days too lie to me about my parts being in the shop and then 2 days later not being dispatched due to a John Deere error. the most pathetic customer service I have ever received, rather purchase elsewhere, because reading the comments here it seems like that is the level of customer service. PLEASE TELL ALL YOUR FREINDS NOT TO BUY HERE