

Two Men And A Truck
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Two Men And A Truck has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Two Men And A Truck across 290 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Highly recommend Two Men And A Truck company for any moving that is needed, the other company whom was suppose to move us 31.01.26 failed on us last minute, Two Men And A Truck came to the rescue, they handle you items with care and respect, highly professional. would be using them in future again
1 reviews | Active since Jan 2020
Highly recommend Two Men And A Truck company for any moving that is needed, the other company whom was suppose to move us 31.01.26 failed on us last minute, Two Men And A Truck came to the rescue, they handle you items with care and respect, highly professional. would be using them in future again
1 reviews | Active since Jan 2020
We made use of their service for the second time. They are awesome. On time, professional and quick.
1 reviews | Active since Jan 2020
We made use of their service for the second time. They are awesome. On time, professional and quick.
1 reviews | Active since Jan 2020
What began as a promising client experience unfortunately took a turn for the worse. On the day of my move, 29 March 2025, the team initially performed exceptionally well. However, as the day progressed, they began to rush through the process. My glass study table was knocked against the truck which my husband witnessed, which they denied when confronted. I stated this damage on the final form. The unpacking at my new home was done hastily. Later that evening, I discovered damage to my pedestal. Hours afterward, I found a clipped piece from it on the staircase. Following this, communication regarding the replacement of the glass table became inconsistent, and there were instances of dishonesty. A delivery date was supposedly agreed upon, though this was never communicated to me. We are now in the third week, and the team has gone as far as to suggest that I fabricated the damage to the pedestal, claiming the discovery of the clipped piece was too coincidental. In all honesty, I would recommend considering an alternative moving provider, as my experience with this company was marked by dishonesty and poor follow-through.
1 reviews | Active since Jan 2020
What began as a promising client experience unfortunately took a turn for the worse. On the day of my move, 29 March 2025, the team initially performed exceptionally well. However, as the day progressed, they began to rush through the process. My glass study table was knocked against the truck which my husband witnessed, which they denied when confronted. I stated this damage on the final form. The unpacking at my new home was done hastily. Later that evening, I discovered damage to my pedestal. Hours afterward, I found a clipped piece from it on the staircase. Following this, communication regarding the replacement of the glass table became inconsistent, and there were instances of dishonesty. A delivery date was supposedly agreed upon, though this was never communicated to me. We are now in the third week, and the team has gone as far as to suggest that I fabricated the damage to the pedestal, claiming the discovery of the clipped piece was too coincidental. In all honesty, I would recommend considering an alternative moving provider, as my experience with this company was marked by dishonesty and poor follow-through.
1 reviews | Active since Jan 2020
I had to chase constantly to confirm they had received my payment. They broke several special items from people who had passed away but I never got upset about it as I know life happens and they couldn't replace these anyway. Then I realised my coffee machine was broken and I asked if they could use insurance to replace it. The coffee machine was packed the day of the move. They had packed up the rest of the house the day before. I had no boxes and no packing tape, they did the whole house. My daughter and a friend were there at the site and I was at the other. They said they watched the team pack the coffee machine into a box. It arrived sealed on my side. The machine was thrown into a box without any packing materials and on top of other loose items. It was ruined. I immediately got in touch with the team because I had confirmed they had insurance. I figured it would be fine. They did both the move and the pack and I had booked these both separately so surely the moving insurance would cover it? What followed was awful. I chased for two months and kept being told they would get back to me. They never did. I kept reminding and asking. I published a review on Hello Peter and they told Hello Peter to take it down. I was told that they never packed it and so it wasn't covered - but even if that was the case, it was broken in transit which is a different insurance. I even asked for a copy of the insurance and they refused to give it to me. Thing is, both my daughter and friend saw them pack it on the day. While I respect this is a 'he said, she said' situation, I didn't have any boxes or packing tape because they packed my house so how come the machine arrived in a closed, sealed box? I think the thing that upset me the most is that the person I dealt with kept forgetting to come back to me (or refusing to) and then when I posted the Hello Peter review he told me 'he was going to help me but now he won't'. I posted the review two months after I'd flagged the problem. Don't use them - they rushed my move, broke my things and then were awful about it afterwards. Not a single apology. Things break, that's life, but the way it is handled afterwards is what counts.
1 reviews | Active since Jan 2020
I had to chase constantly to confirm they had received my payment. They broke several special items from people who had passed away but I never got upset about it as I know life happens and they couldn't replace these anyway. Then I realised my coffee machine was broken and I asked if they could use insurance to replace it. The coffee machine was packed the day of the move. They had packed up the rest of the house the day before. I had no boxes and no packing tape, they did the whole house. My daughter and a friend were there at the site and I was at the other. They said they watched the team pack the coffee machine into a box. It arrived sealed on my side. The machine was thrown into a box without any packing materials and on top of other loose items. It was ruined. I immediately got in touch with the team because I had confirmed they had insurance. I figured it would be fine. They did both the move and the pack and I had booked these both separately so surely the moving insurance would cover it? What followed was awful. I chased for two months and kept being told they would get back to me. They never did. I kept reminding and asking. I published a review on Hello Peter and they told Hello Peter to take it down. I was told that they never packed it and so it wasn't covered - but even if that was the case, it was broken in transit which is a different insurance. I even asked for a copy of the insurance and they refused to give it to me. Thing is, both my daughter and friend saw them pack it on the day. While I respect this is a 'he said, she said' situation, I didn't have any boxes or packing tape because they packed my house so how come the machine arrived in a closed, sealed box? I think the thing that upset me the most is that the person I dealt with kept forgetting to come back to me (or refusing to) and then when I posted the Hello Peter review he told me 'he was going to help me but now he won't'. I posted the review two months after I'd flagged the problem. Don't use them - they rushed my move, broke my things and then were awful about it afterwards. Not a single apology. Things break, that's life, but the way it is handled afterwards is what counts.
1 reviews | Active since Jan 2020
I chose Two Men and a Truck based on recommendations from friends. The experience was initially okay - they came in and packed up my house and then moved me the next day. However, moving day was awful. The team was clearly under time pressure so they were almost running in and out of the house and it was extremely stressful for us to manage where we wanted the boxes and furniture as they literally plonked things down and ran. Then, on unpacking, I discovered several mugs were broken due to shoddy packing. Unfortunately, two of them were gifts from people who have passed away which was devastating but irreplaceable. I didn't expect them to be replaced but did flag it with the owner, Jan. Who has yet to apologise. The one thing that did break was my Nespresso coffee machine. I quickly let Jan know and got back 'we didn't pack it so we don't cover it'. Now, I opted into a moving company that had insurance because I wanted cover for my items during the move. I assumed that this cover would extend to items I had packed and to ones they had packed. However, in this case, both my daughter and housekeeper witnessed the team pack the coffee machine and seal the box. I didn't have any packing tape or spare boxes so it had to have been their team. I was unfortunately at the other house so I didn't witness this. I said to Jan that this seems odd considering that I had paid for a company with insurance for the move and explained the above - that his team had packed it. This was on 05 February. He said he would get back to me. It is now a month later and he hasn't bothered. He has just expected me to go away. I can't afford a new machine and this one is unfixable. Upshot: Their saying they have insurance to cover the move is dependent on how they feel and I wouldn't use them.
1 reviews | Active since Jan 2020
I chose Two Men and a Truck based on recommendations from friends. The experience was initially okay - they came in and packed up my house and then moved me the next day. However, moving day was awful. The team was clearly under time pressure so they were almost running in and out of the house and it was extremely stressful for us to manage where we wanted the boxes and furniture as they literally plonked things down and ran. Then, on unpacking, I discovered several mugs were broken due to shoddy packing. Unfortunately, two of them were gifts from people who have passed away which was devastating but irreplaceable. I didn't expect them to be replaced but did flag it with the owner, Jan. Who has yet to apologise. The one thing that did break was my Nespresso coffee machine. I quickly let Jan know and got back 'we didn't pack it so we don't cover it'. Now, I opted into a moving company that had insurance because I wanted cover for my items during the move. I assumed that this cover would extend to items I had packed and to ones they had packed. However, in this case, both my daughter and housekeeper witnessed the team pack the coffee machine and seal the box. I didn't have any packing tape or spare boxes so it had to have been their team. I was unfortunately at the other house so I didn't witness this. I said to Jan that this seems odd considering that I had paid for a company with insurance for the move and explained the above - that his team had packed it. This was on 05 February. He said he would get back to me. It is now a month later and he hasn't bothered. He has just expected me to go away. I can't afford a new machine and this one is unfixable. Upshot: Their saying they have insurance to cover the move is dependent on how they feel and I wouldn't use them.
1 reviews | Active since Jan 2020
One of the most amazing moving companies I have ever hired. As a single woman it can be daunting to move an entire house, with all your valuable belongings, having said this, Two men and A truck put all my fears to rest and very quickly and efficiently moved everything without a single bump in the road! 10/10 would highly recommend. #BLACKFRIDAY
1 reviews | Active since Jan 2020
One of the most amazing moving companies I have ever hired. As a single woman it can be daunting to move an entire house, with all your valuable belongings, having said this, Two men and A truck put all my fears to rest and very quickly and efficiently moved everything without a single bump in the road! 10/10 would highly recommend. #BLACKFRIDAY
1 reviews | Active since Jan 2020
Overall, we were so impressed by the crew that was sent to pack our house. Despite the gloomy raining day the crew was in great spirits all day smiling and constantly communicating with us. Nothing was damaged and everything arrived that was needed. We would highly recommend Two Men And A Truck Cape Town to anyone.
1 reviews | Active since Jan 2020
Overall, we were so impressed by the crew that was sent to pack our house. Despite the gloomy raining day the crew was in great spirits all day smiling and constantly communicating with us. Nothing was damaged and everything arrived that was needed. We would highly recommend Two Men And A Truck Cape Town to anyone.
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