Active since Jun 2012
What incredible service. I own a 10+ year old scooter but still get the service I would expect as a brand new bike owner. Shout out especially to Daneel for his absolutely incredible work ethic and for always keeping the customers abreast of everything that is happening. 10/10 would highly recommend the BMW Motorrad team!
Best moving service I have used. From the booking process to the service delivery, I cannot fault them on any aspect. Thank you for making the move so easy!
We stayed here for three months while waiting for our Australian visa process, having paid the full amount upfront. Unfortunately, the experience was consistently and profoundly disappointing. On the day we moved in, we discovered that the lodge had no municipal electricity due to unpaid council fees. This was later reframed as the lodge now operating as an “eco lodge” and being “fully solar powered.” In practice, this meant no power most nights from around 10 pm until 10 am — a 12-hour outage that exceeded even the worst periods of load shedding. Refrigeration was unreliable, food regularly spoiled, electronics were damaged, and the internet was unstable. As two people working from home, this caused repeated disruptions to meetings and work commitments. Hot water was equally unreliable. Over several months, hot showers were rare enough to feel noteworthy. Cold showers became the norm. The advertised pool was never usable, as the pump could not be run due to power limitations and the pool was therefore not maintained. Privacy was also a significant concern. The rental unit’s kitchen contains a doorway directly into the main house, concealed only by a curtain. At any time, the owner or staff could enter through this passage, which created a constant sense of intrusion and made the stay feel awkward and uncomfortable rather than private or self-contained. When concerns were raised, communication with the owner was often defensive and uncomfortable. We were repeatedly told we could “move out immediately” despite having paid in full, which created an awkward power imbalance. At one point, we were directed to a competing lodge, accompanied by an inappropriate and offensive remark — an exchange that was unsettling rather than reassuring. Perhaps the clearest illustration of how abnormal things had become: one evening, while showering with no power or hot water, another guest knocked to ask whether we had electricity or hot water. She was shocked by the answer. We, after two months, were no longer surprised at all. Had we known any of this beforehand, we would never have booked. Prospective guests should be very clear on what “eco” means here, what level of discomfort is expected, and what degree of privacy they are willing to sacrifice.
My timeline so far: Mid October, I order a 200Mbps line with RSAWeb and give WebAfrica notice to cancel my line at the end of November. 1 Dec - my previous line is canceled 2 Dec - RSA Web provision new line 8 Dec - Only after calling support does someone activate the line - but it is a 50Mbps line instead of the 200Mbps ordered (someone *****ed up the comms with OpenServe) - almost immediately I lost all internet again 13 Dec - I still can't get a line. Someone in support admits the call went to the wrong department and has now been sent to projects to log a call with OpenServe. I have spent over R400 in cellphone charges following up on this with no joy. The project department has not ever (after being told someone would on 4 separate occasions) returned a phone call. The WhatsApp line takes over an hour just to acknowledge receiving a request.
I tried to query a bill my dad got for a fiber subscription, even though he has not been connected yet. Their sales team answers the call quickly, but after waiting for the billing team for over 30 minutes and registering for a call-back, I still can't make contact with them. Thinking of switching to a different service provider myself now.
I changed to a pay as you go plan with a 4 or 5 gig monthly top up, but after the first month I have not received the additional data. They just put me straight into out of bundle data charges from the 1st of the month.
I changed to a pay as you go plan with a 4 or 5 gig monthly top up, but after the first month I have not received the additional data. They just put me straight into out of bundle data charges from the 1st of the month.
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