Pantera Lodge
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Pantera Lodge has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Pantera Lodge across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We stayed at this lodge for three months during a transition to moving abroad. While the property itself looks attractive, our overall experience was around 1.5 out of 10, and we feel it’s important to clearly warn future guests so they know what they are committing to. Electricity & hot water (core issue) Reliable power and hot water were essential for us as a family. In reality, electricity was unreliable and heavily weather-dependent. The solar system could not support basic needs such as heating water, so the generator was used sparingly. This resulted in regular evening power cuts and limited hot water. We were often restricted to one unpredictable window of warm water per day, and many showers were lukewarm or cold despite agreed routines. Basic daily living required constant planning and compromise. Wi-Fi & working from home (not suitable) Both my husband and I work from home and specifically asked before moving in whether the Wi-Fi was strong and reliable. We were assured that it was. In practice, the internet connection was unstable and dropped frequently. This caused repeated disruptions to live online meetings and directly affected my work. Food, cooking & appliances Because power was often off overnight, we could not rely on the fridge and avoided eating refrigerated food, which led to wasted groceries. A two-plate electric stove was available but impractical due to power limitations, so we re**** on our own gas camping stove. Power surges when the generator switched on also meant appliances had to be constantly unplugged to avoid damage. Pool & facilities The pool could not be properly maintained because the pump could not run for sufficient periods. While not dirty, it was green and unusable, and we did not swim at all during our stay. Privacy & boundaries (important to know) Privacy was a concern. The two-bedroom cottage is connected to the main house by an interleading door. There were occasions where we heard knocking on this door, were expected to respond because it was clear we were inside, and the door was then opened to check electrical systems. While usually framed as helpful, this made it difficult to maintain normal personal boundaries and felt intrusive over time. Other considerations There are resident cats on the property. We personally didn’t mind, but they do enter the unit if doors are open. Guests with allergies should be aware of this in advance. We raised concerns calmly, tried to find solutions, and adapted where possible, but the issues were ongoing rather than temporary. We have since moved into accommodation at the same price with reliable electricity, hot water, Wi-Fi, and proper amenities, and the difference in quality of life is significant. This review is written as a warning, not an attack. There is better value available elsewhere, and prospective guests — especially those booking longer stays or needing reliable power and internet — should fully understand these limitations before booking.
1 reviews | Active since Jan 2020
We stayed at this lodge for three months during a transition to moving abroad. While the property itself looks attractive, our overall experience was around 1.5 out of 10, and we feel it’s important to clearly warn future guests so they know what they are committing to. Electricity & hot water (core issue) Reliable power and hot water were essential for us as a family. In reality, electricity was unreliable and heavily weather-dependent. The solar system could not support basic needs such as heating water, so the generator was used sparingly. This resulted in regular evening power cuts and limited hot water. We were often restricted to one unpredictable window of warm water per day, and many showers were lukewarm or cold despite agreed routines. Basic daily living required constant planning and compromise. Wi-Fi & working from home (not suitable) Both my husband and I work from home and specifically asked before moving in whether the Wi-Fi was strong and reliable. We were assured that it was. In practice, the internet connection was unstable and dropped frequently. This caused repeated disruptions to live online meetings and directly affected my work. Food, cooking & appliances Because power was often off overnight, we could not rely on the fridge and avoided eating refrigerated food, which led to wasted groceries. A two-plate electric stove was available but impractical due to power limitations, so we re**** on our own gas camping stove. Power surges when the generator switched on also meant appliances had to be constantly unplugged to avoid damage. Pool & facilities The pool could not be properly maintained because the pump could not run for sufficient periods. While not dirty, it was green and unusable, and we did not swim at all during our stay. Privacy & boundaries (important to know) Privacy was a concern. The two-bedroom cottage is connected to the main house by an interleading door. There were occasions where we heard knocking on this door, were expected to respond because it was clear we were inside, and the door was then opened to check electrical systems. While usually framed as helpful, this made it difficult to maintain normal personal boundaries and felt intrusive over time. Other considerations There are resident cats on the property. We personally didn’t mind, but they do enter the unit if doors are open. Guests with allergies should be aware of this in advance. We raised concerns calmly, tried to find solutions, and adapted where possible, but the issues were ongoing rather than temporary. We have since moved into accommodation at the same price with reliable electricity, hot water, Wi-Fi, and proper amenities, and the difference in quality of life is significant. This review is written as a warning, not an attack. There is better value available elsewhere, and prospective guests — especially those booking longer stays or needing reliable power and internet — should fully understand these limitations before booking.
1 reviews | Active since Jan 2020
We stayed here for three months while waiting for our Australian visa process, having paid the full amount upfront. Unfortunately, the experience was consistently and profoundly disappointing. On the day we moved in, we discovered that the lodge had no municipal electricity due to unpaid council fees. This was later reframed as the lodge now operating as an “eco lodge” and being “fully solar powered.” In practice, this meant no power most nights from around 10 pm until 10 am — a 12-hour outage that exceeded even the worst periods of load shedding. Refrigeration was unreliable, food regularly spoiled, electronics were damaged, and the internet was unstable. As two people working from home, this caused repeated disruptions to meetings and work commitments. Hot water was equally unreliable. Over several months, hot showers were rare enough to feel noteworthy. Cold showers became the norm. The advertised pool was never usable, as the pump could not be run due to power limitations and the pool was therefore not maintained. Privacy was also a significant concern. The rental unit’s kitchen contains a doorway directly into the main house, concealed only by a curtain. At any time, the owner or staff could enter through this passage, which created a constant sense of intrusion and made the stay feel awkward and uncomfortable rather than private or self-contained. When concerns were raised, communication with the owner was often defensive and uncomfortable. We were repeatedly told we could “move out immediately” despite having paid in full, which created an awkward power imbalance. At one point, we were directed to a competing lodge, accompanied by an inappropriate and offensive remark — an exchange that was unsettling rather than reassuring. Perhaps the clearest illustration of how abnormal things had become: one evening, while showering with no power or hot water, another guest knocked to ask whether we had electricity or hot water. She was shocked by the answer. We, after two months, were no longer surprised at all. Had we known any of this beforehand, we would never have booked. Prospective guests should be very clear on what “eco” means here, what level of discomfort is expected, and what degree of privacy they are willing to sacrifice.
1 reviews | Active since Jan 2020
We stayed here for three months while waiting for our Australian visa process, having paid the full amount upfront. Unfortunately, the experience was consistently and profoundly disappointing. On the day we moved in, we discovered that the lodge had no municipal electricity due to unpaid council fees. This was later reframed as the lodge now operating as an “eco lodge” and being “fully solar powered.” In practice, this meant no power most nights from around 10 pm until 10 am — a 12-hour outage that exceeded even the worst periods of load shedding. Refrigeration was unreliable, food regularly spoiled, electronics were damaged, and the internet was unstable. As two people working from home, this caused repeated disruptions to meetings and work commitments. Hot water was equally unreliable. Over several months, hot showers were rare enough to feel noteworthy. Cold showers became the norm. The advertised pool was never usable, as the pump could not be run due to power limitations and the pool was therefore not maintained. Privacy was also a significant concern. The rental unit’s kitchen contains a doorway directly into the main house, concealed only by a curtain. At any time, the owner or staff could enter through this passage, which created a constant sense of intrusion and made the stay feel awkward and uncomfortable rather than private or self-contained. When concerns were raised, communication with the owner was often defensive and uncomfortable. We were repeatedly told we could “move out immediately” despite having paid in full, which created an awkward power imbalance. At one point, we were directed to a competing lodge, accompanied by an inappropriate and offensive remark — an exchange that was unsettling rather than reassuring. Perhaps the clearest illustration of how abnormal things had become: one evening, while showering with no power or hot water, another guest knocked to ask whether we had electricity or hot water. She was shocked by the answer. We, after two months, were no longer surprised at all. Had we known any of this beforehand, we would never have booked. Prospective guests should be very clear on what “eco” means here, what level of discomfort is expected, and what degree of privacy they are willing to sacrifice.
1 reviews | Active since Jan 2020
We have booked into this lodge at 34 Gardinia street, Randpark Ridge on Sunday night.which we have found on Air bnb. We have paid in full for our stay. Last night the owner Bernadett, demanded more payment for another nights stay, threatened us with the police. Took our wifi away and switched off the electricity. We have paid her in full. She has been treating us like we are a bunch of animals. The whole week that we stayed here, we haven't had our bedding changed or given fresh towels. Our place has also not been cleaned up once. While we getting changed, she just walks into our room while we standing there naked. This is so unprofessional.
1 reviews | Active since Jan 2020
We have booked into this lodge at 34 Gardinia street, Randpark Ridge on Sunday night.which we have found on Air bnb. We have paid in full for our stay. Last night the owner Bernadett, demanded more payment for another nights stay, threatened us with the police. Took our wifi away and switched off the electricity. We have paid her in full. She has been treating us like we are a bunch of animals. The whole week that we stayed here, we haven't had our bedding changed or given fresh towels. Our place has also not been cleaned up once. While we getting changed, she just walks into our room while we standing there naked. This is so unprofessional.
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