Ubersolar
3.3|10 reviews
LM
Lee M
1 reviews | Active since Member
18 Dec 2019, 10:55
Uber Solar WARNING!
<div>Uber Solar workmanship is terrible, my house and the solar heater they installed looks terrible and started leaking/ breaking within the first month because they used non UV resistant material together with poor installation workmanship. The owner does not live up to his warranty and simply ignores any calls/ emails. </div>
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Replies (315)Ubersolar's replyOfficial
30 Mar 2020, 10:06We paid the complainant back 100% of his purchase price some 12 months prior to his posting on Hellopeter, and over 12 months after initial installation. We are happy to provide a full explanation to any enquiry. First complaint in 10 years in business, still not good enough but pursuing perfection
Best regards,
Ubersolar's reply30 Mar 2020, 10:06
Official
We paid the complainant back 100% of his purchase price some 12 months prior to his posting on Hellopeter, and over 12 months after initial installation. We are happy to provide a full explanation to any enquiry. First complaint in 10 years in business, still not good enough but pursuing perfection
Best regards,
LM
Lee M's updateReviewer Update
30 Mar 2020, 10:49Please check your financial records as this is definitely not the case. Please refund the balance and come remove the solar equipment that is a mess on my roof and never worked. As long as it remains on my roof I will continue to invite and warn unsuspecting buyers of what happened to me when I purchased from Ubersolar. All are welcome to contact me and come see what a real terrible and poor quality installation looks like, also which has cost me more in water leaks that it can ever save on energy! Ubersolar you are welcome to come around anytime and see for your yourself that these are not just false claims. I ask again for a full refund and you to remove the mess on my roof.
Stay tuned I will be posting photos soon.
Stay tuned I will be posting photos soon.
LM
Lee M's update30 Mar 2020, 10:49
Reviewer Update
Please check your financial records as this is definitely not the case. Please refund the balance and come remove the solar equipment that is a mess on my roof and never worked. As long as it remains on my roof I will continue to invite and warn unsuspecting buyers of what happened to me when I purchased from Ubersolar. All are welcome to contact me and come see what a real terrible and poor quality installation looks like, also which has cost me more in water leaks that it can ever save on energy! Ubersolar you are welcome to come around anytime and see for your yourself that these are not just false claims. I ask again for a full refund and you to remove the mess on my roof.
Stay tuned I will be posting photos soon.
Stay tuned I will be posting photos soon.
Ubersolar's replyOfficial
31 Mar 2020, 11:331) System installed 21/12/2017 2) Reimbursement R12,111 (100%) on 17/9/2018 3) Hellopeter posting 18/12/2019 (727 days later) 4) HE CHANGED AND ALTERED OUR ORIGINAL INSTALLATION HIMSELF - thereby voiding warranty - advised him 5) Our files are OPEN & POPS for inspection
Best regards,
Ubersolar's reply31 Mar 2020, 11:33
Official
1) System installed 21/12/2017 2) Reimbursement R12,111 (100%) on 17/9/2018 3) Hellopeter posting 18/12/2019 (727 days later) 4) HE CHANGED AND ALTERED OUR ORIGINAL INSTALLATION HIMSELF - thereby voiding warranty - advised him 5) Our files are OPEN & POPS for inspection
Best regards,