Every product was well-received. My only complaint is that some of the packaging for certain products arrived slightly damaged. Apart from that, I was pleased with everything else.
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UBUY's replyOfficial
25 Nov 2025, 11:46
Hello Jayda
Thank you so much for taking the time to leave this excellent 4-star review! We are thrilled to hear that you were pleased with the products you received from Ubuy South Africa.
At the same time, we sincerely appreciate you bringing the issue with the slightly damaged packaging to our attention. We understand that the unboxing experience is part of the overall satisfaction, and we apologize that it fell short in this instance. Please be assured that we are sharing your feedback with our logistics & warehouse team to ensure improvements are made in our packaging processes.|
It's fantastic to know that this did not overshadow your positive experience with the products themselves. We truly value your support and hope to serve you again soon!
Warm regards, Team Ubuy!
Best regards,
UBUY's reply25 Nov 2025, 11:46
Official
Hello Jayda
Thank you so much for taking the time to leave this excellent 4-star review! We are thrilled to hear that you were pleased with the products you received from Ubuy South Africa.
At the same time, we sincerely appreciate you bringing the issue with the slightly damaged packaging to our attention. We understand that the unboxing experience is part of the overall satisfaction, and we apologize that it fell short in this instance. Please be assured that we are sharing your feedback with our logistics & warehouse team to ensure improvements are made in our packaging processes.|
It's fantastic to know that this did not overshadow your positive experience with the products themselves. We truly value your support and hope to serve you again soon!