Very, very, very BAD SERVICE!!!!!

We are now 21 days without water and no answers or water in sight. This is the longest it's been off. We normally have three days to four every week without water and when you get you must wash and shower as much as you can before they cut it again. This time however, there is no light at the end of the tunnel. I saw a van and asked the man on Monday and he said the water would be on at 16h00 on Monday. This is now Friday and still nothing. Mother's day with a dirty body and no water. We may as well live in a squatter camp. The service is absolutely appalling and the heat is unbearable. I do not have their e-mail address. I will enter this on facebook so the world can see how wonderful we live in South Africa.