Ugu District Municipality
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Ugu District Municipality
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
10 May 2024, 15:49
Very, very, very BAD SERVICE!!!!!
We are now 21 days without water and no answers or water in sight. This is the longest it's been off. We normally have three days to four every week without water and when you get you must wash and shower as much as you can before they cut it again. This time however, there is no light at the end of the tunnel. I saw a van and asked the man on Monday and he said the water would be on at 16h00 on Monday. This is now Friday and still nothing. Mother's day with a dirty body and no water. We may as well live in a squatter camp. The service is absolutely appalling and the heat is unbearable. I do not have their e-mail address. I will enter this on facebook so the world can see how wonderful we live in South Africa.
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Anonymous
1 reviews | Active since Jan 2020
10 May 2024, 15:49
Very, very, very BAD SERVICE!!!!!
We are now 21 days without water and no answers or water in sight. This is the longest it's been off. We normally have three days to four every week without water and when you get you must wash and shower as much as you can before they cut it again. This time however, there is no light at the end of the tunnel. I saw a van and asked the man on Monday and he said the water would be on at 16h00 on Monday. This is now Friday and still nothing. Mother's day with a dirty body and no water. We may as well live in a squatter camp. The service is absolutely appalling and the heat is unbearable. I do not have their e-mail address. I will enter this on facebook so the world can see how wonderful we live in South Africa.
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Anonymous
1 reviews | Active since Jan 2020
6 May 2024, 14:26
Ugu municipality and health department
We are now two weeks without water which is totally inhumane. I am a Sassa pensioner and cannot afford to keep on buying water and carry in buckets water for the toilet and to wash my body. I have to go stand outside under the Jojo bent over wash my hair. No, this is not acceptable. The hospital in Port Shepstone is appauling, no medicine and we cannot afford to buy our expensive medicine. They just ignore you and the staff does the same. The laugh and chat and when you need them you get this faceless expression and you get short responses if any from most of the staff. Absolutely unacceptable. I worked me whole life for just such an event should it happen and I would at least get my medication. What a joke. We may as well go back to the old ages.
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Anonymous
1 reviews | Active since Jan 2020
6 May 2024, 14:26
Ugu municipality and health department
We are now two weeks without water which is totally inhumane. I am a Sassa pensioner and cannot afford to keep on buying water and carry in buckets water for the toilet and to wash my body. I have to go stand outside under the Jojo bent over wash my hair. No, this is not acceptable. The hospital in Port Shepstone is appauling, no medicine and we cannot afford to buy our expensive medicine. They just ignore you and the staff does the same. The laugh and chat and when you need them you get this faceless expression and you get short responses if any from most of the staff. Absolutely unacceptable. I worked me whole life for just such an event should it happen and I would at least get my medication. What a joke. We may as well go back to the old ages.
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Anonymous
1 reviews | Active since Jan 2020
1 May 2024, 09:53
Water situation at Ugu Municipality
Since I moved here, without knowing the situation, I discovered that EVERY WEEK the water is off for three or four days. It is now day 9, This is not humane and something has to be done about it. Really, You just have to buy water, water, water and more water to drink and cook with. I have long hair and have to stand under the Jojo for approximately 45 minutes just to wash and rinse my hair and often I do not even get all the shampoo out. I am an old woman of 66 and struggle to stand bent over like that for so long. I can hardly walk and THEN I have to take water in a container to go wash myself inside. I have to stand and wash by hand with my arthritis hands. OK that is not their fault. I had to sell my washing machine because I cannot afford the electricity and needed the money for food because due to circumstances not under my control I am a Sassa pensioner and that is my only income. I stay in a small room in people's yard and even had to give my companion away just to get a room to stay in. The circumstances for the majority of old people and the little bit of money we get is absolutely appauling and then we ALWAYS get paid between the second the 5or 6th of each month. We also have to live. We worked all our lives for a decent retirement and this is what you get, not to mention the hospitals which is so filthy that it cannot be called a hospital, the staff in KZN is especially rude and unhelpful and you are lucky if you get all your medicine. I am a high risk and INR patient. I go to hospital at 03h00 in the morning and I am lucky to get to the pharmacy before they close and then I'm told to come back the next day for my medication. I cannot afford it and I believe the hospital is in Port Shepstone, 23km away. I have not been to this hospital yet but was taken to the clinic which took us about 40 minutes to get to and they were rude but told me to go to the hospital in Port Shepstone, they do not have the medication I need for my heart, lung, BP and Lord knows what else including the Warfarin I must take for the rest of my life. They did however give me antibiotics because I had a lung infection and then they would not take me back with the ambulance - they said there was no ambulances although they were sitting in the ambulance right outside laughing and enjoying themselves. Seeing as they had no bed for me I lay down on the floor until another ambulance came in and they transferred me back to my lodgings. I don't smoke (never did) and my lungs are in bad shape due to secondary smoke and I do not drink (not that would be able to afford it if I did). The government accommodation have waiting lists of up to five years, by then I'm probably dead. I was lucky to get this outhouse and I share it with a long time friend who is also a Sassa pensioner with no other income but he can help me when I fall which is a lot. Together we struggle from day to day, We live on pasta, pap and rice. We cannot afford vegetables or meat. And then Hibberdene s****line is littered with **** artists who have cheap rooms to share with other people, you must do you own washing by hand as I do know and you have to make your own food. They do not want to take you anywhere and to take you to the shops for Sassa payouts (2km at most) they charge you R75. This situation should be addressed urgently. Us old people never expected this kind of behavior by people when they retired. I hope some company have contacts who can try to make life better for old people. We do not deserve to be treated like that. Thank you. Good day.
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Anonymous
1 reviews | Active since Jan 2020
1 May 2024, 09:53
Water situation at Ugu Municipality
Since I moved here, without knowing the situation, I discovered that EVERY WEEK the water is off for three or four days. It is now day 9, This is not humane and something has to be done about it. Really, You just have to buy water, water, water and more water to drink and cook with. I have long hair and have to stand under the Jojo for approximately 45 minutes just to wash and rinse my hair and often I do not even get all the shampoo out. I am an old woman of 66 and struggle to stand bent over like that for so long. I can hardly walk and THEN I have to take water in a container to go wash myself inside. I have to stand and wash by hand with my arthritis hands. OK that is not their fault. I had to sell my washing machine because I cannot afford the electricity and needed the money for food because due to circumstances not under my control I am a Sassa pensioner and that is my only income. I stay in a small room in people's yard and even had to give my companion away just to get a room to stay in. The circumstances for the majority of old people and the little bit of money we get is absolutely appauling and then we ALWAYS get paid between the second the 5or 6th of each month. We also have to live. We worked all our lives for a decent retirement and this is what you get, not to mention the hospitals which is so filthy that it cannot be called a hospital, the staff in KZN is especially rude and unhelpful and you are lucky if you get all your medicine. I am a high risk and INR patient. I go to hospital at 03h00 in the morning and I am lucky to get to the pharmacy before they close and then I'm told to come back the next day for my medication. I cannot afford it and I believe the hospital is in Port Shepstone, 23km away. I have not been to this hospital yet but was taken to the clinic which took us about 40 minutes to get to and they were rude but told me to go to the hospital in Port Shepstone, they do not have the medication I need for my heart, lung, BP and Lord knows what else including the Warfarin I must take for the rest of my life. They did however give me antibiotics because I had a lung infection and then they would not take me back with the ambulance - they said there was no ambulances although they were sitting in the ambulance right outside laughing and enjoying themselves. Seeing as they had no bed for me I lay down on the floor until another ambulance came in and they transferred me back to my lodgings. I don't smoke (never did) and my lungs are in bad shape due to secondary smoke and I do not drink (not that would be able to afford it if I did). The government accommodation have waiting lists of up to five years, by then I'm probably dead. I was lucky to get this outhouse and I share it with a long time friend who is also a Sassa pensioner with no other income but he can help me when I fall which is a lot. Together we struggle from day to day, We live on pasta, pap and rice. We cannot afford vegetables or meat. And then Hibberdene s****line is littered with **** artists who have cheap rooms to share with other people, you must do you own washing by hand as I do know and you have to make your own food. They do not want to take you anywhere and to take you to the shops for Sassa payouts (2km at most) they charge you R75. This situation should be addressed urgently. Us old people never expected this kind of behavior by people when they retired. I hope some company have contacts who can try to make life better for old people. We do not deserve to be treated like that. Thank you. Good day.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Feb 2024, 05:41
USELLES and ROBBING
I am writing you this to share my bad experience with UGU Water. For 8 years they overcharged me and despite more than 40 emails, 120 calls and 3 times going to their offices, nothing happened. As you can see the latest invoice shows reading 398, while the meter reading shows 364 - and this is after sending them every month pictures and their reader taking readings every month. I called the national President and he interfered by ordering them to correct the invoice. They drag their feet and dont do that. I believe many SC residents are victims of this inept UGU In 2014 I was told that I can disconnect my water services and I wont pay anything. Just like if you disconnect from Eskom you wont be paying even basic charges. However I was misled about that and 3 months down the line I start receiving invoices for basic water. When visiting their offices, they told me that complete disconnection is impossible.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
2 Feb 2024, 05:41
USELLES and ROBBING
I am writing you this to share my bad experience with UGU Water. For 8 years they overcharged me and despite more than 40 emails, 120 calls and 3 times going to their offices, nothing happened. As you can see the latest invoice shows reading 398, while the meter reading shows 364 - and this is after sending them every month pictures and their reader taking readings every month. I called the national President and he interfered by ordering them to correct the invoice. They drag their feet and dont do that. I believe many SC residents are victims of this inept UGU In 2014 I was told that I can disconnect my water services and I wont pay anything. Just like if you disconnect from Eskom you wont be paying even basic charges. However I was misled about that and 3 months down the line I start receiving invoices for basic water. When visiting their offices, they told me that complete disconnection is impossible.
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Anonymous
1 reviews | Active since Jan 2020
3 Aug 2023, 03:38
Sewerage Leak
I have had a sewerage leak since May 2023 after multiple calls and emails I have still not gotten any assistance it's going in for 3 months now. This is a Health Risk to everyone living on the property. The leak is just getting worse and worse and I'm not getting any assistance. The agents just keeps logging calls apparently it was escalated to the manager aswell but still no assistance. First reference number of many calls logged is C230518/49
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Anonymous
1 reviews | Active since Jan 2020
3 Aug 2023, 03:38
Sewerage Leak
I have had a sewerage leak since May 2023 after multiple calls and emails I have still not gotten any assistance it's going in for 3 months now. This is a Health Risk to everyone living on the property. The leak is just getting worse and worse and I'm not getting any assistance. The agents just keeps logging calls apparently it was escalated to the manager aswell but still no assistance. First reference number of many calls logged is C230518/49
0
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Anonymous
1 reviews | Active since Jan 2020
1 Aug 2023, 06:15
Useless UGU
We've been without water for 5 daya now. Water is a human right and they can't even provide us with water. This hold serious health issues for me and my family and its a hudge disgrace for a municipality not to provide water.
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Anonymous
1 reviews | Active since Jan 2020
1 Aug 2023, 06:15
Useless UGU
We've been without water for 5 daya now. Water is a human right and they can't even provide us with water. This hold serious health issues for me and my family and its a hudge disgrace for a municipality not to provide water.
0
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Anonymous
1 reviews | Active since Jan 2020
6 Mar 2023, 11:16
No water again for a month now in Hibberdene
Good day everyone Water main breaks can disrupt communities both immediately and sometimes for the long term. Digging deeper into why breaks happen and what your options when they do, or to prevent breaks, can lay the foundation for reduced costs, most proactive measures, and a fully engaged and educated community. So I gathered some reasons why pipes burst please not that this is not all and that there are other reasons as well that can cause these breaks. Constant exposure puts metal pipes at risk of corrosion. Over time, metal plumbing pipes age and can develop rust that weakens pipe walls, joints, and seals. This corrosion eats away at pipes, creating small cracks and can eventually lead to a complete rupture. poor installation which can happen when they are installed by someone without professional training and experience. A bad soldering job or loose connections can easily lead to a burst pipe. The pressure inside a water main can change in a couple different ways. One of the most common ways is through temperature changes, sometimes called thermal expansion. As the ground around a pipe freezes and heats, the pipes expand and contract – sometimes causing a rupture. Root systems growing in your yard can cause pressure on your pipes, especially in compacted soils. This excess pressure can lead to pipes cracking and leaking. As trees grow larger, their roots extend further and further into the soil and are attracted to underground water and sewer lines.
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Anonymous
1 reviews | Active since Jan 2020
6 Mar 2023, 11:16
No water again for a month now in Hibberdene
Good day everyone Water main breaks can disrupt communities both immediately and sometimes for the long term. Digging deeper into why breaks happen and what your options when they do, or to prevent breaks, can lay the foundation for reduced costs, most proactive measures, and a fully engaged and educated community. So I gathered some reasons why pipes burst please not that this is not all and that there are other reasons as well that can cause these breaks. Constant exposure puts metal pipes at risk of corrosion. Over time, metal plumbing pipes age and can develop rust that weakens pipe walls, joints, and seals. This corrosion eats away at pipes, creating small cracks and can eventually lead to a complete rupture. poor installation which can happen when they are installed by someone without professional training and experience. A bad soldering job or loose connections can easily lead to a burst pipe. The pressure inside a water main can change in a couple different ways. One of the most common ways is through temperature changes, sometimes called thermal expansion. As the ground around a pipe freezes and heats, the pipes expand and contract – sometimes causing a rupture. Root systems growing in your yard can cause pressure on your pipes, especially in compacted soils. This excess pressure can lead to pipes cracking and leaking. As trees grow larger, their roots extend further and further into the soil and are attracted to underground water and sewer lines.
0
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