Water situation at Ugu Municipality

Since I moved here, without knowing the situation, I discovered that EVERY WEEK the water is off for three or four days. It is now day 9, This is not humane and something has to be done about it. Really, You just have to buy water, water, water and more water to drink and cook with. I have long hair and have to stand under the Jojo for approximately 45 minutes just to wash and rinse my hair and often I do not even get all the shampoo out. I am an old woman of 66 and struggle to stand bent over like that for so long. I can hardly walk and THEN I have to take water in a container to go wash myself inside. I have to stand and wash by hand with my arthritis hands. OK that is not their fault. I had to sell my washing machine because I cannot afford the electricity and needed the money for food because due to circumstances not under my control I am a Sassa pensioner and that is my only income. I stay in a small room in people's yard and even had to give my companion away just to get a room to stay in. The circumstances for the majority of old people and the little bit of money we get is absolutely appauling and then we ALWAYS get paid between the second the 5or 6th of each month. We also have to live. We worked all our lives for a decent retirement and this is what you get, not to mention the hospitals which is so filthy that it cannot be called a hospital, the staff in KZN is especially rude and unhelpful and you are lucky if you get all your medicine. I am a high risk and INR patient. I go to hospital at 03h00 in the morning and I am lucky to get to the pharmacy before they close and then I'm told to come back the next day for my medication. I cannot afford it and I believe the hospital is in Port Shepstone, 23km away. I have not been to this hospital yet but was taken to the clinic which took us about 40 minutes to get to and they were rude but told me to go to the hospital in Port Shepstone, they do not have the medication I need for my heart, lung, BP and Lord knows what else including the Warfarin I must take for the rest of my life. They did however give me antibiotics because I had a lung infection and then they would not take me back with the ambulance - they said there was no ambulances although they were sitting in the ambulance right outside laughing and enjoying themselves. Seeing as they had no bed for me I lay down on the floor until another ambulance came in and they transferred me back to my lodgings. I don't smoke (never did) and my lungs are in bad shape due to secondary smoke and I do not drink (not that would be able to afford it if I did). The government accommodation have waiting lists of up to five years, by then I'm probably dead. I was lucky to get this outhouse and I share it with a long time friend who is also a Sassa pensioner with no other income but he can help me when I fall which is a lot. Together we struggle from day to day, We live on pasta, pap and rice. We cannot afford vegetables or meat. And then Hibberdene s****line is littered with **** artists who have cheap rooms to share with other people, you must do you own washing by hand as I do know and you have to make your own food. They do not want to take you anywhere and to take you to the shops for Sassa payouts (2km at most) they charge you R75. This situation should be addressed urgently. Us old people never expected this kind of behavior by people when they retired. I hope some company have contacts who can try to make life better for old people. We do not deserve to be treated like that. Thank you. Good day.