CANNOT LOGON to UFILING, 6++ Months, NO PROGRESS

Your registration has been locked. Please contact the Call Centre for further assistance. 0800 030 007 / 0800 030 007 - WHY have this message, when all the call centre responds with ****erally like 10 times that I've tried), is "Send an Email"... (WHICH, literally NEVER gets responded to...!!!!) AAahhH!H