UIF must bring back my money so I can select my preferred insurance company

My previous employer did not register me for UIF due to that I can not get my other previous UIF employment funds even when I try to give them proof of employment from the employer who did not register me for UIF though 12 months is not yet up and I am afraid of what I told that after 4 years in will expire and I am being told the is nothing they can assistant me with aih ngeke UIF must fall/bring back the money.