Competition Rewards

it is a great concern that people who have been winners in your competition in September 2021 has not received their prices it's almost 3 months with no one from Ukhozi fm giving any update whereas it was stated that should they not get back to the radio station by December they will forfeit the funds. It concerns me as this seems like the radio station does false advertising because how can I win and not receive my price nor any update as to when will I get it.Is there a need for us to participate in your competitions if we won't be rewarded even after sending multiple emails and messages on their social media platforms no one has bothered to respond