Never in my life experience such horrible unprofessional service

Customer service I think is non existing within this company the worst customer service I have ever received and unprofessional. And quick to take money and never sorting out what I payed for! Now I'm sitting without internet and my money! Can't ever return a call or message! Please think twice before making use of ultra ip's services there are alot of companies that actually do what they say and have awesome customer service but unfortunately I can't install yet as I want a refund for my hardware I paid for from ultra ip but no it doesn't look like I'm getting it back endless issues and a bad attitude and not willing to sort out the issue. Take note of this horrible customer service and problems in getting equipment!