Umhlanga Day and Night clinic
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Umhlanga Day and Night clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Umhlanga Day and Night clinic across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am extremely appalled with the treatment that I received for my daughter who was in extreme pain. Dr L Naidu spoke to us about what foods to feed our child and what's good for her. He checked her chest with a stethoscope only knowing that she was in pain from her anal area which he did not even look at. He then asked me to administer 2 suppositories and a fleet anema ( which expired 09/2025 , which was given to us on the 26/09 after 9pm) and he left the room and I did not see him after that. The receptionist was present in the room when i administered the suppositories to my daughter she then brought a card machine and asked us to pay R850. I am not a medical practitioner. I could have administered the medication incorrectly infact another lady did a courtesy call the next day and I advised that my daughter did not pass any stool and she resisted the fleet anema , Dr L naidu was meant to call me back but I had no communication since. I contacted Dr Naidu by email and expressed my concerns. he insisted on speaking to me telephonically and not on email. eventually when i got a response on email he refused to assist with direct answers to why he did not give my daughter the meds or why he was not present when i was giving her the suppositories. THEY ARE EXTREMLY UNPROFESSIONAL AND I WILL NOT RECOMMEND THIS SO CALLED CLINIC ESPCIALLY IF YOU HAVE A BABY GIRL. THEY JUST WANT TO MAKE QUICK MONEY AND THEY PROVIDE VERY POOR MEDICAL TREATMENT. THE DOCTOR NEVER BOTHERED TO EVEN ASK ME IF I CAN OR WANT TO GIVE MY BABY 2 SUPPOSITORIES HE JUST ASSUMED I WILL AND LEFT THE ROOM. PATHETIC !!!!!!!!!!!!!!!!!!!!!!!
1 reviews | Active since Jan 2020
I am extremely appalled with the treatment that I received for my daughter who was in extreme pain. Dr L Naidu spoke to us about what foods to feed our child and what's good for her. He checked her chest with a stethoscope only knowing that she was in pain from her anal area which he did not even look at. He then asked me to administer 2 suppositories and a fleet anema ( which expired 09/2025 , which was given to us on the 26/09 after 9pm) and he left the room and I did not see him after that. The receptionist was present in the room when i administered the suppositories to my daughter she then brought a card machine and asked us to pay R850. I am not a medical practitioner. I could have administered the medication incorrectly infact another lady did a courtesy call the next day and I advised that my daughter did not pass any stool and she resisted the fleet anema , Dr L naidu was meant to call me back but I had no communication since. I contacted Dr Naidu by email and expressed my concerns. he insisted on speaking to me telephonically and not on email. eventually when i got a response on email he refused to assist with direct answers to why he did not give my daughter the meds or why he was not present when i was giving her the suppositories. THEY ARE EXTREMLY UNPROFESSIONAL AND I WILL NOT RECOMMEND THIS SO CALLED CLINIC ESPCIALLY IF YOU HAVE A BABY GIRL. THEY JUST WANT TO MAKE QUICK MONEY AND THEY PROVIDE VERY POOR MEDICAL TREATMENT. THE DOCTOR NEVER BOTHERED TO EVEN ASK ME IF I CAN OR WANT TO GIVE MY BABY 2 SUPPOSITORIES HE JUST ASSUMED I WILL AND LEFT THE ROOM. PATHETIC !!!!!!!!!!!!!!!!!!!!!!!
1 reviews | Active since Jan 2020
What a service. I went there festive season December last year and the guys there helped me , to the time the doctor arrived.Really wish most of our public health facilities were this good. It's either most clinics couldn't help you or were closed but they were open 24/7 .
1 reviews | Active since Jan 2020
What a service. I went there festive season December last year and the guys there helped me , to the time the doctor arrived.Really wish most of our public health facilities were this good. It's either most clinics couldn't help you or were closed but they were open 24/7 .
1 reviews | Active since Jan 2020
Ive been recommending this clinic to literally everyone I know , the amazing work the good doctor did on my skin is absolutely insane, I look and feel like a new person he may as well be a miracle worker in my books because I didn't anticipate such drastic results after receiving treatment in the form of a peal every few weeks the whole process has been absolutely plesent, The nurses are so kind and professional, the doctor is so knowledgeable and takes his time explaining everything in simple terms so you understand exactly what to expect, it's been such a pleasure receiving treatment from this clinic I'm so excited, especially with the results I've gotten my goodness everyone is complementing me, I'm literally glowing I never thought the scaring and hyper***mentation on my face could ever be a thing of the past. Thank you Dr Naidoo for taking such good care of me ,🤗🤗
1 reviews | Active since Jan 2020
Ive been recommending this clinic to literally everyone I know , the amazing work the good doctor did on my skin is absolutely insane, I look and feel like a new person he may as well be a miracle worker in my books because I didn't anticipate such drastic results after receiving treatment in the form of a peal every few weeks the whole process has been absolutely plesent, The nurses are so kind and professional, the doctor is so knowledgeable and takes his time explaining everything in simple terms so you understand exactly what to expect, it's been such a pleasure receiving treatment from this clinic I'm so excited, especially with the results I've gotten my goodness everyone is complementing me, I'm literally glowing I never thought the scaring and hyper***mentation on my face could ever be a thing of the past. Thank you Dr Naidoo for taking such good care of me ,🤗🤗
1 reviews | Active since Jan 2020
To Start with, I don’t believe that this practice should receive any stars , other than for appearance. What is the definition of rip off? Or Con? In my opinion , this is paying excessive prices without an explanation , a value proposition nor any proper invoice breaking down what you are paying for. Well then you have, you have arrived at a rip off place and a con! During a pandemic one should not become a mercenary during this period. Yes by all means make money, but NOT IN AN UNETHICAL MANNER! Unfortunately this is not the case with this practice and the only Doctor who operates this Practice. Dr L Naidoo MP0704970 Practice number 0593559. This Doctor does not wear his mask. (Covid Regulation) He treats patients in the reception area, where other patients walk through. So you decide! This Doctor has a see through front reception windows. He never wants you to stand in the passageway. He always insists that you must go downstairs! Why??? Oh, yes, the answer is Because of Covid Regulations. Interesting that this Doctor is sooooo worried about Covid Regulations (that he will always insist and even yell at you to go downstairs) but does not wear his own Mask! If you want a Doctor to explain to you what is the prognosis and what is the bill for and what medication he is administering? WELL THEN YOU WILL BE GOING TO THE WRONG PLACE! Don’t expect any of this! He is rude, has no way of dealing with customers and patients, will not answer any questions and has anger outbursts! Yes you read correctly, ANGER OUTBURSTS! Why ? Because he says he is too busy and he is under pressure! Well if that is the case Dr Naidoo, you should not be taking on so any patients! You are the sole operator! If you are a one man band, how you operate on a 24 hour basis??? Is this even possible for any human? Are you taking medication to be able to operate 24 hours a day? Perhaps this is the reason for you mood swings and anger outbursts??? It is quite interesting, that this Doctor on Google Reviews always says that the patients who complain on the review that these patients have never been to his Practice as a response on this Website. Well if I was not at your practice with my family, who did we pay over R17,000 to for one session? Who blatantly had a temper outburst when you were asked for 10 seconds of your time to explain how you were going to treat my elderly (over 80) Mum and Dad? Who left my Father , rocking backwards and forwards (Almost passing out) on the edge of the bed with the oxygen mask on? Who was upset to the point of yelling , “ I TOLD YOU TO WAIT DOWNSTAIRS”.... Who was it again, not wearing his mask when doing so, even though he knew my parents were Covid 19 confirmed patients? A man with a dislocated shoulder walker into the practice straight passed my parents whilst they had oxygen masks on?? Really?? And this Doctor is soooo concerned about Covid regulations and this is why he does not want you to wait outside his Surgery in the passageway of the building ???? Or is there another reason???? Perhaps he does not want you to see what he is doing? Or administering to the patients ???? In summary : 1. Unprofessional and has no manners, 2. Rip Off, because I still do not know what we paid for? 3. Have never been yelled at by a Doctor ever before when asked to have a conversation! See other reviews and you will see similar BEHAVIOUR ! 4. Don’t expect a detailed invoice because you will not receive one! 5. Don’t expect to be informed what the Doctor is doing as a form of treatment or medication being administered in his Practice; 6. This Practice is going to be reported to Carte Blanche, Devi and the Medical Aid Board for investigation.
1 reviews | Active since Jan 2020
To Start with, I don’t believe that this practice should receive any stars , other than for appearance. What is the definition of rip off? Or Con? In my opinion , this is paying excessive prices without an explanation , a value proposition nor any proper invoice breaking down what you are paying for. Well then you have, you have arrived at a rip off place and a con! During a pandemic one should not become a mercenary during this period. Yes by all means make money, but NOT IN AN UNETHICAL MANNER! Unfortunately this is not the case with this practice and the only Doctor who operates this Practice. Dr L Naidoo MP0704970 Practice number 0593559. This Doctor does not wear his mask. (Covid Regulation) He treats patients in the reception area, where other patients walk through. So you decide! This Doctor has a see through front reception windows. He never wants you to stand in the passageway. He always insists that you must go downstairs! Why??? Oh, yes, the answer is Because of Covid Regulations. Interesting that this Doctor is sooooo worried about Covid Regulations (that he will always insist and even yell at you to go downstairs) but does not wear his own Mask! If you want a Doctor to explain to you what is the prognosis and what is the bill for and what medication he is administering? WELL THEN YOU WILL BE GOING TO THE WRONG PLACE! Don’t expect any of this! He is rude, has no way of dealing with customers and patients, will not answer any questions and has anger outbursts! Yes you read correctly, ANGER OUTBURSTS! Why ? Because he says he is too busy and he is under pressure! Well if that is the case Dr Naidoo, you should not be taking on so any patients! You are the sole operator! If you are a one man band, how you operate on a 24 hour basis??? Is this even possible for any human? Are you taking medication to be able to operate 24 hours a day? Perhaps this is the reason for you mood swings and anger outbursts??? It is quite interesting, that this Doctor on Google Reviews always says that the patients who complain on the review that these patients have never been to his Practice as a response on this Website. Well if I was not at your practice with my family, who did we pay over R17,000 to for one session? Who blatantly had a temper outburst when you were asked for 10 seconds of your time to explain how you were going to treat my elderly (over 80) Mum and Dad? Who left my Father , rocking backwards and forwards (Almost passing out) on the edge of the bed with the oxygen mask on? Who was upset to the point of yelling , “ I TOLD YOU TO WAIT DOWNSTAIRS”.... Who was it again, not wearing his mask when doing so, even though he knew my parents were Covid 19 confirmed patients? A man with a dislocated shoulder walker into the practice straight passed my parents whilst they had oxygen masks on?? Really?? And this Doctor is soooo concerned about Covid regulations and this is why he does not want you to wait outside his Surgery in the passageway of the building ???? Or is there another reason???? Perhaps he does not want you to see what he is doing? Or administering to the patients ???? In summary : 1. Unprofessional and has no manners, 2. Rip Off, because I still do not know what we paid for? 3. Have never been yelled at by a Doctor ever before when asked to have a conversation! See other reviews and you will see similar BEHAVIOUR ! 4. Don’t expect a detailed invoice because you will not receive one! 5. Don’t expect to be informed what the Doctor is doing as a form of treatment or medication being administered in his Practice; 6. This Practice is going to be reported to Carte Blanche, Devi and the Medical Aid Board for investigation.
1 reviews | Active since Jan 2020
Unfortunately I would never advise anyone to go to this clinic. Be it an emergency, a private institute and acquiring the level of service from the money spent, I'm utterly disgusted by the treatment from Umhlanga Day and Night clinic. From a doctor that barely checked or investigated my issue to a nurse /receptionist that wasnt even prepared. There had been no level of comfort walking into this institute and certainly not much help. Im am appalled by the medical service received more so from a place you would expect to treat you better than a government medical facility, unfortunately not. One would have received better treatment in a government hospital rather than Umhlanga Day and Night Clinic
1 reviews | Active since Jan 2020
Unfortunately I would never advise anyone to go to this clinic. Be it an emergency, a private institute and acquiring the level of service from the money spent, I'm utterly disgusted by the treatment from Umhlanga Day and Night clinic. From a doctor that barely checked or investigated my issue to a nurse /receptionist that wasnt even prepared. There had been no level of comfort walking into this institute and certainly not much help. Im am appalled by the medical service received more so from a place you would expect to treat you better than a government medical facility, unfortunately not. One would have received better treatment in a government hospital rather than Umhlanga Day and Night Clinic
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