RP
Rod P
Active since Jan 2021
2
Reviews
0
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Reviews
2 reviews56 months ago
MTN YOU HAVE LOST THE PLOT!!!! YOU DONT GIVE A DAMN ABOUT YOUR CLIENTS!!!!! IT MUST BE NICE TO TAKE PEOPLES MONEY BUT WHEN THEY REQUIRE HELP, YOU INSTALL ONLY ONE DEPARTMENT WHO YOU CANNOT GET THROUGH TO!!!!!????? THIS IS SIMPLE PRODUCTION OR THROUGHPUT A
DUE TO THE CURRENT ECONOMIC CONDITIONS IN THE COUNTY, I NEED TO RESTRUCTURE MY FINANCES!!!!! I HAVE TRIED TO CONTACT MTN!!! I HAVE GONE TO THEIR STORES!!! EVERYONE AT MTN TELLS YOU TO GO AND CALL 135 !!! THEY CANNOT HELP!!!! WHEN YOU TRY TO CALL MTN, 135, GOOD LUCK!!!! YOU NEED TO HAVE THE PATIENCE OF JOB!!!!!!! WHEN YOU EVENTUALLY GET THROUGH, YOU HAVE TO GO THROUGH A SECURITY CHECK, OVER AND OVER AND OVER AGAIN!!! TO THE POINT WHERE I COULD MEMORISE WHAT THEY SAID OR ASKED ME!!!! WHEN EVENTUALLY YOU GET THROUGH, THEY TELL YOU YOU NEED TO HOLD WHILST THEY PUT YOUR THROUGH TO A DEPARTMENT THAT WILL WORK OUT WHAT THE CANCELLATION FEES ARE!!!!! GUESS WHAT>????? I HAVE HELD ON FOR 20 MINUTES, 30 MINUTES, 40 MINUTES ON VARIOUS OCASIONS !!!!!!! NOBODY ANSWERS THE DAMN PHONES!!! I HAVE BEEN A LOYAL CLIENT OF MTN FOR 20 YEARS WITH 5 CONTRACTS!!!!!!..... I HAVE NEVER LOOKED FOR ANOTHER SERVICE PROVIDER!!!! NO WHEN I NEED INFORMATION FOR OVER A MONTH, YOU DONT GIVE A DAMN ABOUT YOUR CLIENTS!!!! YOU ARE HAPPY TO TAKE THEIR MONEY BUT PROVIDE ZERO SERVICE!!!!!!!!!
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64 months ago
RIP OFF, CONMAN, RUDE
To Start with, I don’t believe that this practice should receive any stars , other than for appearance. What is the definition of rip off? Or Con? In my opinion , this is paying excessive prices without an explanation , a value proposition nor any proper invoice breaking down what you are paying for. Well then you have, you have arrived at a rip off place and a con! During a pandemic one should not become a mercenary during this period. Yes by all means make money, but NOT IN AN UNETHICAL MANNER! Unfortunately this is not the case with this practice and the only Doctor who operates this Practice. Dr L Naidoo MP0704970 Practice number 0593559. This Doctor does not wear his mask. (Covid Regulation) He treats patients in the reception area, where other patients walk through. So you decide! This Doctor has a see through front reception windows. He never wants you to stand in the passageway. He always insists that you must go downstairs! Why??? Oh, yes, the answer is Because of Covid Regulations. Interesting that this Doctor is sooooo worried about Covid Regulations (that he will always insist and even yell at you to go downstairs) but does not wear his own Mask! If you want a Doctor to explain to you what is the prognosis and what is the bill for and what medication he is administering? WELL THEN YOU WILL BE GOING TO THE WRONG PLACE! Don’t expect any of this! He is rude, has no way of dealing with customers and patients, will not answer any questions and has anger outbursts! Yes you read correctly, ANGER OUTBURSTS! Why ? Because he says he is too busy and he is under pressure! Well if that is the case Dr Naidoo, you should not be taking on so any patients! You are the sole operator! If you are a one man band, how you operate on a 24 hour basis??? Is this even possible for any human? Are you taking medication to be able to operate 24 hours a day? Perhaps this is the reason for you mood swings and anger outbursts??? It is quite interesting, that this Doctor on Google Reviews always says that the patients who complain on the review that these patients have never been to his Practice as a response on this Website. Well if I was not at your practice with my family, who did we pay over R17,000 to for one session? Who blatantly had a temper outburst when you were asked for 10 seconds of your time to explain how you were going to treat my elderly (over 80) Mum and Dad? Who left my Father , rocking backwards and forwards (Almost passing out) on the edge of the bed with the oxygen mask on? Who was upset to the point of yelling , “ I TOLD YOU TO WAIT DOWNSTAIRS”.... Who was it again, not wearing his mask when doing so, even though he knew my parents were Covid 19 confirmed patients? A man with a dislocated shoulder walker into the practice straight passed my parents whilst they had oxygen masks on?? Really?? And this Doctor is soooo concerned about Covid regulations and this is why he does not want you to wait outside his Surgery in the passageway of the building ???? Or is there another reason???? Perhaps he does not want you to see what he is doing? Or administering to the patients ???? In summary : 1. Unprofessional and has no manners, 2. Rip Off, because I still do not know what we paid for? 3. Have never been yelled at by a Doctor ever before when asked to have a conversation! See other reviews and you will see similar BEHAVIOUR ! 4. Don’t expect a detailed invoice because you will not receive one! 5. Don’t expect to be informed what the Doctor is doing as a form of treatment or medication being administered in his Practice; 6. This Practice is going to be reported to Carte Blanche, Devi and the Medical Aid Board for investigation.
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