Avoid at all cost! Dishonest ...

We got to the rental, only to find old linen on the bed. The towels still had lipstick on it. The toilet had no toilet cistern cover (and no way to flush the loo) The walls were in a horrid state. After calling the agent and explaining the issues, he promised a full refund. Only to get a partial refund. No response from the Agent as to the reason why.