1 reviews | Active since Member
<p>This has to be the worst place to buy a car or order parts or get a service done. Umhlanga Multi Franchise is so unethical and unprofessional that I have to wonder how they operate in Umhlanga. The attitude of the people that work there is just beligerant and disgusting. They do not care to assist a client in any way whatsoever. I have ordered parts for a vehicle that was purchased from them-FAW-They said it would take 4-6 weeks for the part to arrive. After 6 weeks of waiting I was told the part hasn't arrived from China as yet. They apparently followed up and was told it would arrive the next week. I have already paid for the parts and now it is 3 months later and no sign of the part. No one at the dealership can assist or is even willing to assist. There is no such thing as customer service at this pathetic branch. 3 months later and Nicky from sales contacted the Joburg branch who cannot give him an answer on when the parts wlll arrive and all this time I am without a vehicle. Do not purchase from this dealership as they are unwilling to assist and really makes the customer the dog.</p>