BEWARE- UNETHICAL PLUMBERS!!!

My toilet Cistern was leaking into the toilet pan after flushing. I went to umhlanga plumbers as I live 2min from their offices, which is 750 meters from my house and it’s next to my children’s school. I met Lorraine and told her what was the problem, she said she will send a plumber to inspect the problem, I asked her roughly how much that might cost but she said she couldn’t tell since the plumber still had to inspect the problem, fair enough. The plumber arrived, checked and said the whole cistern is broken and need to be replaced, I was like ‘No’ that can’t be, he said he’ll find out with his office what the next step, but lucky for me he told me since it Geberit cistern they carry 10 year warranty .I should call them and and let him know if the outcome. He gave me a blank tax invoice to sign , in my understanding it was a job card to say he did infect come to inspect not suspecting anything since there was no amount. I then received an email from them with the same signed tax invoice now with amount R 632.50 on it. For what, for driving 2min to lift a flap on the cistern. He spent 10 min but on the invoice he said he sent 30 min.

Geberit did sent their own plumber, the plumber spent exactly 8min he discovered it was worn out hooks that needed to be replaced. The story from umhlanga plumber about changing the whole cistern unit was a lie. The hooks that the guy changed would have costed less the R100, but look what Umhlanga plumbers charged me just to inspect and lie. Please be very careful dealing with these thieves, make sure you get a second opinion. Do not trust them, do not sign anything they give you, make sure they tell you the amount before entering your home. They are unethical, they are just low life criminals. Beware. If they can steal R632.50 from my children’s mouth who knows what else they are capable of. Home owner beware, please if You need excellent reliable plumbers use Williamson plumbers.