Umvuzo Health Medical Scheme
1.9|381 reviews
Responds in 1 hour 12 min
mM
mohube M
1 reviews | Active since Member
20 Feb 2026, 07:55
Outstanding payment
Good day, I have been trying to get hold of anyone to sort out an outstanding payment for a routine x-ray scan done during her birth, the matter had been handed over to attorneys and still can't seem to get response from you guys. I've given you guys great reviews for great experiences I had with you guys but please sort these issues
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Replies (106)Umvuzo Health Medical Scheme's replyOfficial
20 Feb 2026, 08:54Dear member,
Thank you for reaching out to us regarding the outstanding payment.
We apologize for the inconvenience caused and appreciate your patience.
A consultant will contact you to resolve this issue.
Kind Regards
Umvuzo Health
Thank you for reaching out to us regarding the outstanding payment.
We apologize for the inconvenience caused and appreciate your patience.
A consultant will contact you to resolve this issue.
Kind Regards
Umvuzo Health
Best regards,
Umvuzo Health Medical Scheme's reply20 Feb 2026, 08:54
Official
Dear member,
Thank you for reaching out to us regarding the outstanding payment.
We apologize for the inconvenience caused and appreciate your patience.
A consultant will contact you to resolve this issue.
Kind Regards
Umvuzo Health
Thank you for reaching out to us regarding the outstanding payment.
We apologize for the inconvenience caused and appreciate your patience.
A consultant will contact you to resolve this issue.
Kind Regards
Umvuzo Health
Best regards,
Umvuzo Health Medical Scheme's replyOfficial
23 Feb 2026, 07:01Good day,
Please note, as advised by our service consultant, the service cannot be covered by the scheme for the following reason: your dependent was not registered under your membership at the time of service.
Solution: This matter must be referred to the scheme with which your baby is registered.
Kind regards,Umvuzo Health
Please note, as advised by our service consultant, the service cannot be covered by the scheme for the following reason: your dependent was not registered under your membership at the time of service.
Solution: This matter must be referred to the scheme with which your baby is registered.
Kind regards,Umvuzo Health
Best regards,
Umvuzo Health Medical Scheme's reply23 Feb 2026, 07:01
Official
Good day,
Please note, as advised by our service consultant, the service cannot be covered by the scheme for the following reason: your dependent was not registered under your membership at the time of service.
Solution: This matter must be referred to the scheme with which your baby is registered.
Kind regards,Umvuzo Health
Please note, as advised by our service consultant, the service cannot be covered by the scheme for the following reason: your dependent was not registered under your membership at the time of service.
Solution: This matter must be referred to the scheme with which your baby is registered.
Kind regards,Umvuzo Health
Best regards,