Unfair treatment

This is an email I wrote to the national operations manager of ShopRite which was completely ignore resulting in my wife having to quit because clearly they do not care about their employees

Good day Leighe Ogle

I hope this email finds you well. My name is Kagiso Mathibela and I am writing to you as the husband of Puseletso Martha Tshiloane, an employee at the Uniq clothing store in Sandton. I am deeply concerned about the treatment my wife has been receiving from the store manager, which i believe is both unfair and in violation of the labor laws.

There are several incidents that have led me to reach out to you:

Multiple warnings issued on the same day: Recently, Puseletso was issued several warning forms on the same day for issues that occurred in the past. These matters should have been addressed when they happened, rather than being accumulated and presented all at once Unjust Penalties for Minor Tardiness: One of the warnings was for arriving 7 minutes late to work, for which she was penalized an hour's pay. This seems excessive and unfair. Unfair Penalty for Family Obligations: On another occasion, Puseletso could not attend work due to a clinic appointment for our son, which she had communicated to her manager and requested to swap shifts, but instead she was penalized a day's pay and received a warning form weeks later. Health concern ignored: Recently, when Puseletso was unwell, I took her to my personal doctor, who has been our family doctor for years. While the store manager insists on contacting him through a landline, I communicate with him through his personal phone and cannot provide his private number. the manager's insistence on this point feels unreasonable.

Based on these incidents, I strongly believe that the store manager is unfairly targeting Puseletso and looking for reasons to dismiss her. My wife is a respectful, hardworking person, and it pains me to see her come home unhappy everyday due to this mistreatment. Furthermore, she is often required to stay 30 to 45 minutes beyond her shift without pay, yet is penalized for being just 7 minutes late. This is not only unfair but deeply disheartening

I am not asking for special treatment; I am asking that my wife be treated with fairness, respect and dignity-just as she treats others. If this situation continues, we have legal representation and will pursue that route if necessary. However, I hope that it does not come to that. I trust you will address this matter with the urgency and seriousness it deserves.

Please rectify these issues as soon as possible as no one should have to endure such unfair treatment in their workplace

Thank you for your attention to this matter.