Pathetic

I am beyond frustrated with the abysmal service and incompetence your company has shown. Here’s a breakdown of my experience, which has been nothing short of a disaster:

Unprepared Orders: I placed an order, only to arrive and find out that nothing had been picked yet. I had to waste an additional 30 minutes of my time waiting for your team to get their act together. How does this happen in a functioning business? Completely unprofessional. Faulty Product (Acetylene Gas Bottle): I bought a bottle of acetylene gas, and upon connection, it was leaking. Rather than taking responsibility, your team blamed me and treated me like I was at fault. When I asked for an exchange, I was met with utter resistance and zero accountability. What kind of company sells faulty products and then refuses to fix their mistakes? Incompetence in Resolving Issues: To top it all off, I’ve been waiting over two YEARS for you to issue credit for incorrect orders. Two years! This kind of delay is laughable. It’s clear that your company doesn't care about customer satisfaction or standing by your products. The complete lack of urgency or accountability is astonishing. Frankly, dealing with your company has been nothing short of a waste of time and energy. I expect to be treated with the basic level of respect and service that any paying customer deserves, but it seems like that’s asking too much from your team.

I will never be doing business with you again, and I will be sure to let others know just how utterly useless your service truly is.