POOR SERVICE & NEGLEGENCE

I registered in 2023 FOR BBA DEGREE. When I register I got credits for 8 modules which were taken from my previous qualification, those modules were graded out on registration portal and writen credits. To my suprise this year 2026,when i enquire about the credits as they were not showing in my academic record, I was told that those modules are outdated I will need to re-register them, I'm in my final year and final semester and these modules includes the level 1 modules and year moudules. This is an invonvinience to me as it totally not my fault but UNISA's fault. please help, I would like to explore other avenues.