1 reviews | Active since Member
Beware of United Airways “extra costs” I have travelled through more than 70 countries over the past 60 years and have only complained once before to another airline –I have now made several complaints to this airline, United airways for different reasons –the latest was again in the USA, where there check-in staff were rude and patronizing once again (after we complained about this last year-where even bystanders made comments about this) but more than that ,we booked a short 3 hour flight as part of an international flight ,we checked in 4 large bags and had to pay $40 each for them, which we did ,but when we got to the gate to board we were told we had to pay for our small carryon bags -$150 each!! 3 X cost of our large suitcase–this is more than the bags are worth, we were not told this when we checked in, where they clearly saw we had these small carryon bags, but they know you have no choice as you cannot dump the carry on there –this was almost as much as the tickets themselves cost! –this is to my mind is extortion and a total rip off