Stupid timeframe you give for expiry time of provisional letter and wait for admission letter from Universities while they never issue a Full Exemption Certificate.

I app**** for Mature age Matriculation Exemption last year October and issued a Provisional Letter that states I qualify for Mature Age Exemption, now the very Provisional Letter that was issued expired within 120 days of issue and before I could even get a response from the University I app**** at so that I could be issued a full exemption certificate. Out of the blue I get an email that states I forfaited the money that I paid. How do I get my exemption certificate then because some Universities do not accept a provisional letter they require a full exemption certificate and full exemption results.

Not to mention a refund but where is fairness when they know we cannot accept ourselves at Universities and the timeframe they give is stupid for University's response. I cannot apply for an exemption then decide to stay at home with it, why did I apply for it in the first place, if it won't work and gather dust at home? I should have used my R800 for better stuff than waste my time.

Please Peter help me i'm frustrated.