Bad service delivery

I've been treated so unfairly by the Entshonalanga unjani senior sister who claimed to be a Christian,but how come she can chase a sick person away.What if that person died on that particular day.The unjani clinic is a private clinic whereby the patients have to be treated fairly, people come in the private clinic to be treated in a nice way but the sister just chase them away cause she wants to pray for more than 30 minutes.People are in a rush to go to work.