Bad service and poor quality of re-upholstered furniture from Upholstery and Decor.

Hello,

I placed an order for furniture with them in March 2018, paid the full amount a day later and to date I still have outstanding items from them. It took them 3 months to deliver the 1st item and I've to call and drive to their offices in Randburg to enquire what was the hold up as they were not updating me at all. The guy who was in charge of my account Sasheen Sewdial stopped taking my calls or answering messages, so I tried the office but no one can give me a clear indication of when will the rest of the items be delivered. I complained also about the quality of the couch they delivered but I got no response. I'm out of options now. please assist.