UPS INTERNAL SERVICE HORRIBLE AVOID

Hi, Its frustrating to pay alot of money to use this courier company for urgent international parcels. I bought items last week Tuesday which initial delivery was meant to be the friday (23 September) however flights were delayed and ultimately parcel was not delivered. Yesterday i was told to make payment for clearance, i paid (pay and clear, which will reflect immediately) and sent proof of payment. Today, im told the bank Standard Charted bank must confirm that funds are received before booking parcels are sent for clearance. If i used a cheaper option the items would probably have been delivered by tomorrow which is approximately 5£ less. So the point of paying extra for quicker turnaround time is useless.