UE
Urban Eatery
Unclaimed Business
UE
Urban Eatery
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Grieta N
1 reviews | Active since Jan 2020
27 Nov 2024, 11:50
Urban Eatery the worst restaurant ever
The 25th of November was my 60th birthday. I asked my husband to go to Urban Eatery, but oh, what a disaster!!!!! Upon arrival, we were waiting at the door, and one of the waiters came and asked us if we wanted a table. We said yes, please, non-smoker area and near an air conditioner. We went and sat down, and then she put a piece of A3 paper in front of us, dirty and torn. We asked if they didn't have proper menus. 3 waiters running around and then 1 brings another piece of paper. My husband asked for a bottle of wine Merlot and they said they did not have one, then he asked for a bottle of Pinotage and the same answer. He asked what else on the menu they didn't have and then someone else came with another wine and asked if we would try it, my husband said no we expected what we asked for that was on the menu, not their suggestion. Then my husband asked them if they didn't have the wine that was on the menu and what food on the menu they didn't have and the waiter said a few things but I didn't even listen because I was so disappointed. Then my husband said to the waiter, thanks but no thanks we will go to another restaurant. So we stood up and left. This is an absolutely ridiculous restaurant, I think that could really classify as a backyard shack with no proper Management in place that can make sure of proper menus and that everything on the menu is in stock. This was a very bad experience and I would not recommend this restaurant to anybody. Rather go to Rio Sol next door where you get excellent service, food and the wine you want on the menu and the prices are also better than the Urban Eatery's.
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Grieta N
1 reviews | Active since Jan 2020
27 Nov 2024, 11:50
Urban Eatery the worst restaurant ever
The 25th of November was my 60th birthday. I asked my husband to go to Urban Eatery, but oh, what a disaster!!!!! Upon arrival, we were waiting at the door, and one of the waiters came and asked us if we wanted a table. We said yes, please, non-smoker area and near an air conditioner. We went and sat down, and then she put a piece of A3 paper in front of us, dirty and torn. We asked if they didn't have proper menus. 3 waiters running around and then 1 brings another piece of paper. My husband asked for a bottle of wine Merlot and they said they did not have one, then he asked for a bottle of Pinotage and the same answer. He asked what else on the menu they didn't have and then someone else came with another wine and asked if we would try it, my husband said no we expected what we asked for that was on the menu, not their suggestion. Then my husband asked them if they didn't have the wine that was on the menu and what food on the menu they didn't have and the waiter said a few things but I didn't even listen because I was so disappointed. Then my husband said to the waiter, thanks but no thanks we will go to another restaurant. So we stood up and left. This is an absolutely ridiculous restaurant, I think that could really classify as a backyard shack with no proper Management in place that can make sure of proper menus and that everything on the menu is in stock. This was a very bad experience and I would not recommend this restaurant to anybody. Rather go to Rio Sol next door where you get excellent service, food and the wine you want on the menu and the prices are also better than the Urban Eatery's.
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AJvV
Amanda Jansen van Vuuren
1 reviews | Active since Jan 2020
7 Mar 2024, 14:38
Excellent service
Was there on the 2nd of March 2024 with my boyfriend. Our waiter, Craig, provided excellent service and had great menu suggestions. Really felt at home and very welcome. Please keep up the good work
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Amanda Jansen van Vuuren
1 reviews | Active since Jan 2020
7 Mar 2024, 14:38
Excellent service
Was there on the 2nd of March 2024 with my boyfriend. Our waiter, Craig, provided excellent service and had great menu suggestions. Really felt at home and very welcome. Please keep up the good work
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Asah M
1 reviews | Active since Jan 2020
5 Nov 2023, 20:06
Bad service
Very dissatisfied with the establishment. It's a slow service. I was taken aback to learn that once you place an order, it cannot be changed, even if you haven't consumed what you ordered. For instance, I requested an appletiser, but the waitress brought it 15 minutes later and by then, I thought let me just order once and be done. I immediately asked for a ****tail (which cost more) and I asked her to return the appletiser. I was informed that since they cannot overwrite, I will still need to take the appletiser. I've never had of such and I definitely won't be going back.
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Asah M
1 reviews | Active since Jan 2020
5 Nov 2023, 20:06
Bad service
Very dissatisfied with the establishment. It's a slow service. I was taken aback to learn that once you place an order, it cannot be changed, even if you haven't consumed what you ordered. For instance, I requested an appletiser, but the waitress brought it 15 minutes later and by then, I thought let me just order once and be done. I immediately asked for a ****tail (which cost more) and I asked her to return the appletiser. I was informed that since they cannot overwrite, I will still need to take the appletiser. I've never had of such and I definitely won't be going back.
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Replies (0)AM
Asah M
1 reviews | Active since Jan 2020
5 Nov 2023, 19:55
Bad service
Very dissatisfied with Urban eatery Vereeniging. It's a slow service. I was taken aback to learn that once you place an order, it cannot be changed, even if you haven't finished it. For instance, I requested an appletiser, but the waitress brought it 15 minutes later, and I immediately asked for a ****tail (which cost more). I was informed that since they cannot overwrite, I will still need to take the appletiser. I've never had such an experience and I definitely won't be returning.
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Asah M
1 reviews | Active since Jan 2020
5 Nov 2023, 19:55
Bad service
Very dissatisfied with Urban eatery Vereeniging. It's a slow service. I was taken aback to learn that once you place an order, it cannot be changed, even if you haven't finished it. For instance, I requested an appletiser, but the waitress brought it 15 minutes later, and I immediately asked for a ****tail (which cost more). I was informed that since they cannot overwrite, I will still need to take the appletiser. I've never had such an experience and I definitely won't be returning.
0
Replies (0)FB
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Pierre H
1 reviews | Active since Jan 2020
2 Dec 2021, 08:35
Daniel takes every booking very seriously
The food is perfect. Every dish we ordered was absolutely delicious. A very lovely bistro and excellent dining experience. Will be back to try out other dishes in the menu for sure.
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