Bad Services/ Bad Attitude

What a nonsense service ! that we received after purchasing coupon on line , we showed them the proof of payment that was on our cell ,we were told to print it , the reception lady tried to print but couldn't because of her computer that was not working properly , despite the proof that we emailed it to her ,we were told to go back and print , just imagine where do you get Internet cafe that is open Saturday afternoon , we asked if we can email it to the owner , they said No , we want our refund !! Never go back to that dirty place !!