Financial Manager who just doesn't respond!!!!

<p>I have emailed, called, left messages and had no response from an unprofessional and inept financial manager, Kerri Erasmus.  She was supposed to file a tax directive for me however, for the second time she has let slip.  Instead of calling me back or responding - she  just ignores.  I have emailed her several times and no response, to the point where I spoke to the financial director - who said only she can assist but she doesn't.   It's frustrating that in times like today we still have to deal with people that have no regard for professionalism or other people's time or money.</p>