Urban Task Force
1.2|36 reviews
Responds in 292 hours 42 min
CM
Cebile M
1 reviews | Active since Member
15 May 2025, 01:07
Don’t rent from utf
Worst company ever we haven’t had electricity and water for 7 days at willston court with zero communication from utf, yesterday we took a decision to go and pay them a visit at the head office the manager refused to see us and we were left there by ourselves without answers .
for the past 4 years you guys have been getting bad reviews based on the information that I see here and you are not even willing to change. So disappointed ☹️ i honestly can’t wait to move out
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Replies (1)Urban Task Force's replyOfficial
24 Jul 2025, 09:05Dear Cebile
Thank you for your feedback. We are sorry to hear about your experience and take concerns like yours seriously. While our team does not typically resolve tenant matters via public platforms, we are always available to assist directly through our building managers or head office.
UTF has been operating in the inner city for over 23 years, with a strong track record of housing thousands of tenants across multiple properties. We remain committed to treating all tenants fairly, lawfully, and with dignity.
We sincerely regret the disruption of services you experienced at the building and understand the inconvenience this may have caused. Please be assured that the matter was taken seriously and addressed as a priority. Both our tenants and Management were directly engaged with the Municipal Service Provider to ensure a swift resolution.
We trust that the ongoing support provided throughout this process has offered some reassurance. We remain committed to maintaining a high standard of service and to ensuring our tenants needs are always prioritised.
Should you have any further concerns or require assistance, please do not hesitate to contact us directly.
Kind regards,
UTF Management
Thank you for your feedback. We are sorry to hear about your experience and take concerns like yours seriously. While our team does not typically resolve tenant matters via public platforms, we are always available to assist directly through our building managers or head office.
UTF has been operating in the inner city for over 23 years, with a strong track record of housing thousands of tenants across multiple properties. We remain committed to treating all tenants fairly, lawfully, and with dignity.
We sincerely regret the disruption of services you experienced at the building and understand the inconvenience this may have caused. Please be assured that the matter was taken seriously and addressed as a priority. Both our tenants and Management were directly engaged with the Municipal Service Provider to ensure a swift resolution.
We trust that the ongoing support provided throughout this process has offered some reassurance. We remain committed to maintaining a high standard of service and to ensuring our tenants needs are always prioritised.
Should you have any further concerns or require assistance, please do not hesitate to contact us directly.
Kind regards,
UTF Management
Best regards,
Urban Task Force's reply24 Jul 2025, 09:05
Official
Dear Cebile
Thank you for your feedback. We are sorry to hear about your experience and take concerns like yours seriously. While our team does not typically resolve tenant matters via public platforms, we are always available to assist directly through our building managers or head office.
UTF has been operating in the inner city for over 23 years, with a strong track record of housing thousands of tenants across multiple properties. We remain committed to treating all tenants fairly, lawfully, and with dignity.
We sincerely regret the disruption of services you experienced at the building and understand the inconvenience this may have caused. Please be assured that the matter was taken seriously and addressed as a priority. Both our tenants and Management were directly engaged with the Municipal Service Provider to ensure a swift resolution.
We trust that the ongoing support provided throughout this process has offered some reassurance. We remain committed to maintaining a high standard of service and to ensuring our tenants needs are always prioritised.
Should you have any further concerns or require assistance, please do not hesitate to contact us directly.
Kind regards,
UTF Management
Thank you for your feedback. We are sorry to hear about your experience and take concerns like yours seriously. While our team does not typically resolve tenant matters via public platforms, we are always available to assist directly through our building managers or head office.
UTF has been operating in the inner city for over 23 years, with a strong track record of housing thousands of tenants across multiple properties. We remain committed to treating all tenants fairly, lawfully, and with dignity.
We sincerely regret the disruption of services you experienced at the building and understand the inconvenience this may have caused. Please be assured that the matter was taken seriously and addressed as a priority. Both our tenants and Management were directly engaged with the Municipal Service Provider to ensure a swift resolution.
We trust that the ongoing support provided throughout this process has offered some reassurance. We remain committed to maintaining a high standard of service and to ensuring our tenants needs are always prioritised.
Should you have any further concerns or require assistance, please do not hesitate to contact us directly.
Kind regards,
UTF Management
Best regards,