

Vaal Mall
NPS Score
-50
Recommended: Unlikely
Sep '25 - Aug '26
Hellopeter has tracked Vaal Mall across 12 reviews. Vaal Mall hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Vaal Mall? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
Dear Manager, I'm writing to express my disappointment with my recent visit to your restaurant at Vaal Mall. I ordered a Kiddies Burger Meal for my grandchild, and when I opened the burger, I was shocked to find that it was incomplete. The burger had no garnish, no relish, and the bread bun wasn't toasted. It was simply a patty with a piece of cheese. I was also disappointed that no one asked me about the meal options or offered to customize it according to my preferences. The service was lacking, and I felt like I was just another number. I expect better quality food and service from Wimpy, and I'm disappointed that my grandchild didn't get the meal they deserved. I'm concerned that if this is the standard of service, I might as well have stayed home and made a sandwich. I'd appreciate it if you could look into this matter and take necessary actions to improve the service and food quality. Name: Desirè Schoeman *** Date: 29 November 2025 Time: paid 11:20 Regard Desiré Schoeman
1 reviews | Active since Dec 2025
Dear Manager, I'm writing to express my disappointment with my recent visit to your restaurant at Vaal Mall. I ordered a Kiddies Burger Meal for my grandchild, and when I opened the burger, I was shocked to find that it was incomplete. The burger had no garnish, no relish, and the bread bun wasn't toasted. It was simply a patty with a piece of cheese. I was also disappointed that no one asked me about the meal options or offered to customize it according to my preferences. The service was lacking, and I felt like I was just another number. I expect better quality food and service from Wimpy, and I'm disappointed that my grandchild didn't get the meal they deserved. I'm concerned that if this is the standard of service, I might as well have stayed home and made a sandwich. I'd appreciate it if you could look into this matter and take necessary actions to improve the service and food quality. Name: Desirè Schoeman *** Date: 29 November 2025 Time: paid 11:20 Regard Desiré Schoeman
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