False advertising and poor hospitality

Very disappointing. The pictures look way different from how it looks in real life, plus they offer activities, wifi, and restaurants plus spa on their premises but wifi is almost non existent inside the chalets and the restaurants are all closed. So basically extreme false advertising. The rooms are great though however cheaply put together all-in-all. The chalets do not come with complimentary coffee/tea/sugar? Is this not standard? The shop is barely and excuse for a shop, seems like a storage room and the guy at reception is just *********** lol there's odd tin buildings located around and doesn't make the scenery very pleasnt. Just a very odd place with poor hospitality. Weird.