VR
Vaal river resort
Unclaimed Business
VR
Vaal river resort
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
-100Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cheryl S
1 reviews | Active since Jan 2020
23 Mar 2025, 04:39
Bad service charged for viewing the place.
We went there hoping to spend the day. Greeted by a friendly Big Guy. I asked can I go and see the place he agreed. Paid as I thought we would stay. Walked down and realised that we could not go down with our car, I came back and asked he said it wouldn’t be possible. My friend has back issues and we could not walk down the embankment. I then said to him it’s ok cancel and rather give my money back as we had just been there for less than 10mins. He tells me he can’t give me a refund of total amount as he gave me a band that we had not yet used. We paid R160 and were given back R100 for viewing the place. Bad service.
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Cheryl S
1 reviews | Active since Jan 2020
23 Mar 2025, 04:39
Bad service charged for viewing the place.
We went there hoping to spend the day. Greeted by a friendly Big Guy. I asked can I go and see the place he agreed. Paid as I thought we would stay. Walked down and realised that we could not go down with our car, I came back and asked he said it wouldn’t be possible. My friend has back issues and we could not walk down the embankment. I then said to him it’s ok cancel and rather give my money back as we had just been there for less than 10mins. He tells me he can’t give me a refund of total amount as he gave me a band that we had not yet used. We paid R160 and were given back R100 for viewing the place. Bad service.
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Tebello M
1 reviews | Active since Jan 2020
16 Feb 2023, 10:25
Cancelation fee
We paid a deposit for the special they were running, that included a boat ride and lunch that costs R499. Then they said it's a R1000 for a couple, that was still fine with us. With the rainy weather, the river is full so the boat rides are cancelled. They will give us the R80 back, and we can come have lunch. When we cancel they take R15% on the deposit. They did not say anything about the river being full while they were asking for the deposit few days back. It's been raining for two weeks. They should have stated that as a possibility while asking for the deposit. We cannot postpone as our guests will be traveling from the free State this weekend. Isn't this covered by their insurance? Why should we be charged for this?
Helpful (0)
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Tebello M
1 reviews | Active since Jan 2020
16 Feb 2023, 10:25
Cancelation fee
We paid a deposit for the special they were running, that included a boat ride and lunch that costs R499. Then they said it's a R1000 for a couple, that was still fine with us. With the rainy weather, the river is full so the boat rides are cancelled. They will give us the R80 back, and we can come have lunch. When we cancel they take R15% on the deposit. They did not say anything about the river being full while they were asking for the deposit few days back. It's been raining for two weeks. They should have stated that as a possibility while asking for the deposit. We cannot postpone as our guests will be traveling from the free State this weekend. Isn't this covered by their insurance? Why should we be charged for this?
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