WORST COURIER COMPANY EVERY! WITH VALUE EXPRESS/LOGISTICS

I have ordered an item from Makro and been waiting on my order to be delivered since the 31st of December 2025. It is now 8 January 2026, I have phoned to Makro to enquire and they have tried to contact Value Express but nothing has been communicated. I have contacted Value Express myself and I was put through to different branches with no answer still. Honestly this is the worst expereince I've ever had with any courier company. Your agent Rosy sounded irritated with me because I am enquiring about this situation. I feel very frustrated with your services. Terrible is not even the word to describe yoru service.