Ongoing Unresolved Maintenance Issues — Extremely Poor Service from Valumax

I have reported multiple maintenance issues to Valumax several times, yet nothing has been properly fixed.

The roof is still leaking by the passage, especially during rain. Water pipes continue making noise even after being “fixed.” The bathroom light holder was never remounted, and after the ceiling replacement, live electric wires were left hanging dangerously. The main bedroom light cannot be switched on because the main switch trips due to the exposed bathroom wiring and water damage. The bathroom taps cannot be turned by hand, and the geyser also trips when turned on. Roof tiles were shifted during repairs, causing even more water leaks.

Despite paying our bond every month, we continue to live with these unsafe and unresolved issues. Valumax has shown no urgency or accountability in addressing any of these problems.

We urgently request immediate attention and proper repairs — this situation has become unsafe and unacceptable.