THEFT, TIME CUT SHORT, NO FEEDBACK FROM OWNERS, TERRIBLE!!!

My boyfriend & I visited the spa there through a Hyperli deal. What a disappointing experience to say the least. We booked for the Gold Spa package which in total was meant to be 150 minutes, well the the******s rushed through everything so quickly, our massage was 40mins instead of 60, facial was also only about 40mins instead of 60, then we had to remind them that it included a pedicure or reflexology of which if we didn't say anything they would not have done. NOW to get to the worst part... my boyfriends ring, which he'd for about 15 years was on the counter next to his phone, was GONE after the treatments. I remember seeing it when we took a break between the facial & massage when he picked up his phone. When we were done I asked where his ring was and we couldn't find it. The spa staff denied seeing it. If it was stolen which I am most certain it was because he never goes anywhere without it then this is just plain disgusting. I even gave them time & said to "search" for it and that I could come back, hoping it would "miraculously" appear which it hasn't to date. No One has called me back & was promised the owner would call me. Terrible service would not recommend going here at all.